Stayed during a hospital visit with my mum. Excellent service as usual. The breakfast staff this morning (05/02/25) were a little rushed off their feet with lots of clients, but they handled it wonderfully
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月4日
Nothing Special
Food okay nothing special
Lee
Lee、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月29日
Just great.
Great stay as usual. Thanks to all of the team.
John
John、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月29日
Juan
Juan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月22日
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月22日
Relaxed 1 night stay
I booked a double room for a chilled out 1 night stay for my birthday for me and my partner . I was really impressed with the room it was spacious, modern, had a good size tv and the bed must be the comfiest bed iv ever slept in! The room was really cosy and had a very nice homely feel to it . The breakfast in the morning wasnt an unlimited buffet breakfast as advertised but i was told this was because the hotel was quiet at the time we stayed but they offered a made to order breakfast which was lovely and poasibly better than a buffet breakfast because all the items were cooked fresh and to how i liked it . My only negative i can say is that there are hundreds of signs around the carpark saying you must pay online and enter the carpark code which cost £15 for the duration of our stay and when we went to check in we were told to enter out car reg and it would only be £3 because we were staying in the hotel which i felt a bit ripped off about , there were nothing on the signs to say if your a guest of the hotel to pay at reception and there is even a few signs literally right at the door of the entrance saying to pay online . The guy at reception did say he would try to refund the amount on my invoice when we checked out but he wasnt there the following day and the person at the desk had no idea that we were told this the day before so we didnt get our money back so that naffed me off a bit but with that aside i would love to come and stay again
Hannah
Hannah、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月21日
James
James、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月19日
Patrick
Patrick、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月17日
Jenan
Jenan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月15日
Excellent staff
Excellent staff, cannot praise them enough
Rob
Rob、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月12日
Katarzyna
Katarzyna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月12日
Another excellent stay
It’s our 2nd stay here (my daughter’s studying at Keele Uni).
We were greeted with a smile and check-in was efficient. On this trip we brought our family pet (Cockapoo) and at check-in Jonathan was excellent in making sure our needs were met - including setting up a table (away from the main restaurant- but still in a nice spot) for us to enjoy dinner.
The temperature outside is currently -3, but the hotel is warm and snug.
I love this hotel for its cleanliness, nice staff and lovely rooms. Super comfortable beds too.
I travel a lot with business and I’m a member of many clubs - so have plenty of choice in the Stoke area, but this is my favourite and have no hesitation in recommending to others. We’ll be back.
Nigel
Nigel、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月10日
Lost my booking
Booking was missing
Liam
Liam、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月5日
A nice stay
A lovely stay however the rooms make you very dry even without the AC on
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月27日
Wonderful
An excellent stay!! The whole staff were fantastic, but special mention to Gabriel and all the catering and front of house staff - outstanding!!!
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月26日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Ian
Ian、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月20日
Rob
Rob、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
Ian
Ian、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月9日
David
David、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月7日
We were there two nights and coffee tea milk wasn’t filled up cups was washed but nothing to put in to it