Only 6 Bath towels given for 2 nights of 5 people despite of many times requests. (2 for 2nd day) A lady working at front on evenings was so rude to us and other customers too. Many customers complained about lack of bath towel. Worst hotel I have ever stayed. Unbelievable required towels were not given. It would be minimum necessity.
No breakfast.
No extra bed given even after request accepted.
Location was good but had very bad time in stays. Because of her attitude to us and other attitudes.
Should’ve chosen other hotel.
Not worth for the cost.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年4月27日
Cozy and quiet hotel in Boston area
I stayed at this hotel for 4 nights with my mother for my birthday trip this time. Whenever I travel to Boston, this hotel comes to my first choice because all staffs are kind and trying to do their best for every single requests we make. But this time, our first day breakfast was kind a disappointed one. It was look like the hotel forgotten their grocery shopping and didn’t have any bacon & eggs and milk for their guests. But I think it’s okay at least they served some bread and coffee. I have been using this hotel for over 20 years and always makes me feel at home. Bed and room are smell clean and it helps me really relax after long flight. If you travel with your car, this is the best place to stay and which I don’t want to let anyone know my favorite one.
Mayumi
Mayumi、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年11月6日
Acceptance of people are very friendly! Clean rooms
Bit far from downtown and pretty old rooms but nice service.
If you looking for the hotel located west side of Boston, this place would be the choice.
tiki
tiki、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年11月3日
We had a room with two queen bed reserved--there were 4 travellers. When we arrived they said they overbooked and had to change to a room with 1 bed and they would provide a roll away. This was unacceptable. The rollaway was awful and my husband had to sleep on the floor. They overbooked and we had no alternative.
Molly
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年10月26日
The room had a bad smell. Smelled like wet carpet or something damp. The pillows on the bed were very small and uncomfortable to sleep on. The shower head had a very small and weak stream of water pouring through it. The shower needs to have a stronger water stream.
Ruslan
Ruslan、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年10月24日
The room was fine. Don’t expect an ice machine or cups. Basic room but nothing to call home about.
Joe
Joe、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月23日
Nicholas
Nicholas、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月23日
This was a trip for a follow up at the hospital with our Daughter who went through Open Hart Surgery, this was not a trip for pleasure nor for business.
When we arrived (around 8-9pm) there was no one at the desk, we waited (in this unsafe area) for over 20 minutes for someone to come to the counter.
The room was disgusting, when i went to the front desk to complain that there are wet stains in the middle of the bed, we were told "sorry we cant help you". we ended up sleeping in the car.
Yitzchok
Yitzchok、1 泊の家族旅行
CheapTickets を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月22日
Rough
Rooms were not in good shape smelled like chemicals. Gave multiple of me employees headache’s. Rooms damaged and satained
Nicholas
Nicholas、6 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月22日
Terrible
Javier
Javier、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年10月21日
Habitación bien, recibimiento regular
La habitación muy cómoda, limpia y espaciosa. Las almohadas ridículamente pequeñas y duras, muy incómodas para dormir.
El recibimiento en el check-in muy frío, ni una sonrisa, ni un bienvenidos, ni ofrecen ayuda a menos que lo pidas. Todos lo demás muy bien.
Cesar
Cesar、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月18日
I wouldn’t ever stay here again. Not for the price. Facility is filthy, there were no pillows. Our room was 77 degrees because we were “over the boilers?” Why build a room that way? The solution was to open the window on the first floor. I wouldn’t recommend this place at all unless the price reflected how gross it was. We checked out early and stayed for maybe $40 more at the nicer Marriott down the street. It was disgusting
Jessica
Jessica、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年10月18日
The room I stayed smell awful. The water took quite a while to get warm/ hot. The bathroom wall had black stuff on (it might be permanent) but it made it look dirty.
Areeya
Areeya、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月16日
Nicholas
Nicholas、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2022年10月14日
Door key uncomfortable and too noses from boilers room.
John
John、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年10月13日
The property is older, and things just don't work well but the area is nice and convenient to the T line.
Laurie
Laurie、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年10月11日
OK hotel. Bad experience
We were scared after reading reviews that the hotel would have been overbooked and would be left with no room. When we reached and the front desk said the reservation got cancelled for overbooking, I felt my fear was coming true. But he informed that he booked another cheaper room and hotels.com would be refunding the difference. He was helpful and kind. After 1 day, no news from hotels.com, so we contacted the customer service which after 2 hours settled everything. Such a pity to loose that time when being on vacation. Hotels.com customer service was helpful too.
Need to mention that the same night 2 other couples didn't get any room due to overbooking. Not sure if the real issue comes from the reservations platform or from the hotel, but this is scary.
The room itself and furniture is very old but clean enough. The bed was comfortable and we got hot water to shower. It was enough for our short 2 nights stay but the fridge and the microwave didn't seem to be working if this is important.
Location is a +, green T line is just 5 min walk away.
A
A、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年10月10日
Very Disappointing for $300 but I guess that is the rates in Boston. Would have much rather pay $120 and get a decent hotel
Anthony
Anthony、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年10月7日
The property is dated and not well maintained. The bathroom mirror was missing and there were poorly “patched” holes in the wall where towel bars or towel hooks were previously attached and not replaced.
There was no soap or shampoo in the bathroom. There were a few odd items that appeared to be collected from other hotels (make up towellette, conditioner)
The carpet was dirty and the walls had various dents and partial patches.