This location is clean and a very reasonable price for the San Jose area. Staff was helpful and friendly. I love the option of have a microwave, regular refrigerator and stove top for some light cooking. It also makes the rooms more spacious even if you don't utilize those amenities. I have stayed here many times visiting my family in the area.
宿泊されたお客様
1 泊の家族旅行
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4/10 (まあまあ)
2024年12月20日
Roaches
Cockroaches in my room. The smoke detector was halfway ripped off the ceiling so i don't know if it was working. The room and hallways smelled bad. There's not actually breakfast, just coffee. The place would have been ok, except for the roaches.
Shona
Shona、3 泊旅行
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10/10 (最高に素晴らしい)
2024年12月18日
Tamer
Tamer、1 泊旅行
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8/10 (とても良い)
2024年12月15日
General veiw
Goid place in general for stays work/visit related.
Damon
Damon、4 泊旅行
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2/10 (不満)
2024年12月14日
AC didn’t work well, main entrance door was broken. I barely had any sleep.
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月11日
Julius
Julius、1 泊の出張
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8/10 (とても良い)
2024年12月3日
Lawrence
Lawrence、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月2日
Ramon
Ramon、2 泊旅行
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8/10 (とても良い)
2024年11月29日
Amal
The manager Amal treated my family and myself abysmally. Knocked at our door in the middle of the night accusing us of smoking, and threatened to call the police if we did not allow her to enter “right this second”. We did not let her in because we were not dressed. We dressed ourselves and stayed up, waiting for the police to arrive. They never did. Long story short. I will NEVER stay at this extended stay again.
宿泊されたお客様
1 泊の家族旅行
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2/10 (不満)
2024年11月24日
"Sometimes you pay an incidental fee .."
I called extended stay America on Farwell in Fremont off of Mowry. +1 (510) 794-9693
I spoke to the front desk & the reservation department told me if I paid with a card that there isn't a deposit. When I checked in, front desk wanted to charge me $100 for incidentals. I told them that when I made the reservation I was told there wasn't a deposit because I've been with my card. Well the front desk wasn't trying to hear it so I called the hotel & Front desk picked up my car and transferred me over to reservations. And in front of the front desk ppl The person over the phone told me that because I paid with a debit card that incidental fee was not
Required.
So the front desk lady continued by saying oh sometimes it's required and I asked what do you mean sometimes it's required.
I guess what I wasn't told over the phone was because the location on Farwell has two facilites, they require a deposit. However all the other spots don't.
Which I find annoying because I called to make a reservation for the location on Farwell, so I find it strange that they would forget that detail. I'm completely okay paying an incidental fee however, this booking was for a friend and I wasn't trying to pay more than I already was. So the no incidental fee was 100% why I booked at this location.
Vanessa
Vanessa、1 泊旅行
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4/10 (まあまあ)
2024年11月17日
It was very noisy since our room was by the freeway
Robyn
Robyn、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月16日
Karren
Karren、1 泊旅行
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2/10 (不満)
2024年11月13日
Biswajit
Biswajit、1 泊旅行
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8/10 (とても良い)
2024年11月12日
Troynisha
Troynisha、1 泊旅行
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6/10 (良い)
2024年11月9日
Stinky
Horrific smell of cat urine, curry and marijuana on the floor we stayed on.
宿泊されたお客様
2 泊旅行
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4/10 (まあまあ)
2024年11月3日
Think Twice
My room had cockroaches when I complained to the front desk he was unphased and did not offer me a different room
My tv was old and had no clarity in the picture
Joe
Joe、5 泊の出張
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6/10 (良い)
2024年10月25日
We had a reservation for Friday night initially, but because of flight cancellation we couldn’t arrive till Saturday. We called Friday night to inform. When we arrived Saturday the room we reserved was NOT ready. They contacted us later to inform us it was ready. When we went to our room, it was not cleaned from last guest- bed unmade, food on counter, dirty towels. They gave us another room. That evening there was a cockroach on the bathroom counter!!!💁 we thought it was non-smoking but we could smell cigarette smoke. The next day we saw someone smoking in the hallway. YOU TELL US HOW OUR STAY WAS.