ベスト ウェスタン イラス ホテル & スタジオズ (サンホセ)

Lovely breakfast very tasty

Great place to stay the night before flying out. We got free drink coupons at check in and the breakfast was perfect before leaving in the morning. We booked a king room and when we went in our room found it was two full beds. There was a very long line at the check in desk so my husband called down and they let us sit in the room while they fixed it and then helped us carry if all of our stuff to our correct room. Great experience.

showers can get cold during the busy times in the mornings

Arriving late into SJO, we were glad for a hotel with a front desk open late. The room was clean and nice, and we appreciated the selection at breakfast. The pool area was lovely, and we took advantage of the luggage storage as we were heading to another town in the afternoon. Good value for the price.The bar at the entrance had good food too!

Great service. Firm beds, good pillows. Shower temp unpredictable. Again, super helpful friendly staff. Full breakfast buffet, cooked on site.

I have stayed at Irazu hotel for 6 years in Jan or Feb. Gorgeous gardens very well kept. Pool is cold and hot tub is a joke at cool temperature. Rooms are large and well fitted. You should request a refrigerator.Breakfast is excellent with tropical fruits and eggs and bacon

The room was old and outdated. It was not clean. The bed was only a double when I booked a king size. The bed was SO hard and uncomfortable, neither my husband or I had a good sleep. There was black mould on the ceiling by the window.

Everything about this hotel property is average. From cold pools (yes, including the hot tub which takes 90 minutes to warm up in the morning) to location. But it is centrally located and the personnel servicing were good.

No hot water at night. Shuttle to airport cost $10 us per person. No pick up at the airport at night. 15 kms from airport. Beautiful place with outdoor pool and balcony. They are not recognizing Best Western privilege points.

I have stayed at the BW Irazu hotel for many years. I have experienced the hotel changes. They have 3 restaurants to choose from, they have a nice breakfast included, they have a casino for those interested and they have a very nice pool for guests. The property is kept in great condition and is between San Jose and the airport. And they have a nice gift shop. I'll be back.