Our room #207 is in need of repair Needs painting and new TV Cradenza facing was missing.Bathroom could use a major scrub down at door frame Dirty… Hair dryer was off wall and not remounted. Paint was darker where it was off wall. Breakfast was poor. How can you run out of egg entrees. Person that is doing food order is not estimating well for possible amount of people staying.When dining staff and desk staff were asked they acted like they didn’t care. I can say we did like the lady who was covering the desk on our check in. She was friendly and knowledgeable. Acted like she cared about us and our comfort. Hall way carpet needs replacing very stained. linens & towels were nice though
William
William、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Christine
Christine、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月18日
Karim
Karim、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月9日
Wonderful stay
No complaints, awesome stay!
Monique
Monique、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Patti
Patti、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月4日
Vaughn
Vaughn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月2日
Fatima
Fatima、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月2日
Victoria
Victoria、15 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月1日
Pros:
Convenient to airport
Free shuttle
Desk staff person was friendly and helpful.
Cons:
DIRTY
Entrance needs some sprucing up. First impressions are important.
Carpets to the rooms are badly soiled.
Hair stuck to the side of the tub.
Floor left our feet bottoms pretty dirty. I took photos.
Access to the lobby requires you to dial 0 on a wall hung phone so the second set of doors can open. We heard this was something new for the new owner.
Monica
Monica、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月31日
Nice hotel and staff but had strong smoke smell in hallways and elevator. Breakfast was good but wished it had more variety.
Jehree
Jehree、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月26日
Switched out frig 2 time and neither got cold. Pool area unfuctional jugussi was cold didn’t work never towels in pool area . Never enough room towels for our room Saterday evening they gave me pool towels to use for sunday showers cause there were no towels. Didn’t understand that. Air conditioning leaked all over the floor.
Esther
Esther、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月25日
Pool was down for maintenance which was a disappointment as we were planning to spend a day of our stay around the hotel. We had to make other plans and spend more money on activities. Would’ve rather spent that extra money at an upgraded hotel if I’m being honest.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月25日
Free time away was nice but not relaxing!
Our stay started off bad when finding out the hot tub had no heater. The pool was cold and dirty. Then we got to our room and we had a suite 3 people. No pillow or covers for sofa sleeper. Or set of towels for that person. We went in hallway and asked for towels and they had no idea what we were saying. All housekeeping should not just speak Spanish! We grabbed what we needed. Then we went to put stuff in fridge and door couldnt shut because it was all iced over. So nothing could go in till next day when it finally thawed out by us. There were sunflower seeds on the floor. Floor was dirty. No soap in the bathroom. Then breakfast the next morning was a joke. No cereal, no juice, no plates so ate waffle in a bowl. No milk. No coffee. No fruit. Truck came while we were eating but still no fruit the next day. I go to motels for the hot tub and pool. The only good things were the two ladies at the front desk Sherry not sure on spelling and cant remember other ones name and that they comped but nights of our stay. Place seems nice but need some help with employees and what they should be doing and one of the breakfast helpers needs to learn to be kinder even if its not her fault they are short of food. She was very rude. Also if hot tub isnt working should email those booked so they know before hand.
Paula
Paula、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月24日
It was very disappointing that the pool and sauna were out of order. Or hot tub whatever you wanna call it.
William
William、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月22日
Well to start with our room reeked of marijuana!!!!
The kids went to the pool for five minutes and came back saying the water is funny. Clearly the pool wasn’t chlorinated or filtered properly. We Notified the front desk and they closed it for the weekend. Breakfast in the morning had no plates to use and there was no milk for the cereals. Upon our departure we inadvertently forgot a very nice ball cap and ball from the Brewers game that was signed by a player. On our way home, within two hours time, we call about missing things. We were told it was in the garbage. What hotel throws out something of value? After a dozen phone calls have yet to speak to management. Words can not describe how horrible the service is!!!
Shawn
Shawn、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月22日
paul
paul、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月20日
Great for park and fly with shuttle service. We booked a room for the night that we flew back so we wouldn’t have to drive home at night. Had booked an ADA room. When we checked in they didn’t have an ADA room or even a shower chair. The lobby and hallway wreaked of pot, the room was ok.