I get room was very smelly , the bathroom smell was very bad , the room not clean , very bad service, the staff not professional, rude , not helpful at all during my nap the cleaning people insisted to knock the door even i didn’t request to clean , i told them thru the door i don’t need clean , still insisted to stay and talk ; my thoughts they want tips) , staff ask personal questions u are from where !!! Are u by yourself!!!!! Why they are not train to be professional, bad service if i could give less than zero i would give , definitely next my trip to Medina i wouldn’t pick this hotel & i will warn my friends not to pick it ,