Great staff, friendly and helpful. Bed was comfortable and it was nice to actually have glassware for beverages. Fairly disappointed the hot tub was not open.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月15日
Jillian
Jillian、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月12日
Lorraine
Lorraine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月12日
Tryed a different motel in Jasper
The rooms at the Chateau Jasper are a decent size, and the beds are very comfortable. The rooms are modern looking and clean, we did find a large plastic wrapper on the floor. The hottub was warm the first night but the jets didn't work, second night nothing was working and the pool was very cold. It was sill an alright place to stay, just nothing special.
Darcy
Darcy、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月11日
Ivy
Ivy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月5日
Greg
Greg、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月30日
Madhuri
Madhuri、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月19日
gordon
gordon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月26日
Francois
Francois、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月25日
Jasper 2024
The staff at Chateau Jasper were friendly and informative. The rooms and facilities were clean. We enjoyed our stay at the Chateau Jasper. During our last evening at the hotel, we were evacuated due to the wildfires in the area. Although it was a stressful event, the staff at the hotel was extremely professional and kept everyone calm despite the situation. We are thankful for their service.
Brian
Brian、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月20日
We enjoyed our stay in Jasper. The hotel staff were friendly and the room was clean
Michaela
Michaela、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月6日
A/C was not functioning and the room was very hot.
The room had accommodation for two couples, meaning four people and I had booked for the four of us, two couples.
However, they did not supply 4 sets of towels, hand and face towels. Some was one and two and three. Nothing was for four.
This is totally uncalled for. It took a while for them to provide towels. Jasper can be hot in summers and it was.
We had poor sleep because of it. The room was not cheap. We paid top dollars but got very poor service.
Anil
Anil、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月24日
It is walkable distance to the Jasper Town
Lekshmi
Lekshmi、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月23日
Nice, place away from the busy section of town.
This was a nice place to stay. There is a restaurant there, abet service was slow, and several restaurants with hotels nearby. About 15-20 minute walk downtown. The price was right, parking free, and we enjoyed the views. Staff very friendly. Would recommend.
Patricia
Patricia、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月23日
Staff were friendly, AC worked and room was clean.
Darryl
Darryl、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月22日
Nice property excellent location
Russell
Russell、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月21日
Very dated, old and needs updates. The carpet is dirty and smells.
Deepak
Deepak、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月19日
The hotel definitely needs some updates in main areas, elevator and hallways. We went to use the pool in the morning but was told it would t open until 8:30, when it should have been open at 8:00. Then we decided to go for breakfast after a shower and were turned away because they were short staffed. The restaurant wasn’t even half full and they had a buffet going. We were told we could go to the Lobstick for breakfast. We walked next door but there was no restaurant just a little breakfast bar with muffins, etc, so we came back and put our name down. Wish we didn’t. The eggs had this very odd after taste. I did t bother complaining at this point. Heard a lot of other guest complaining about the service and being turned away. Front desk staff did or said nothing. Didn’t even ask how my stay was. I come to Jasper very frequently, But I will never stay at this place again