The hotel in fine, however not once did we get any clean towels or restock on paper products. Every other day would be nice. Covid is over and they should be checking on supplies and vacuuming again.
Lora
Lora、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
Araceli
Araceli、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月27日
Wonderful check in! The room and lobby are beautiful and clean. The fragrance wafting throughout the hotel is delightful!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
All good
Minh
Minh、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
Stephanie
Stephanie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月15日
3층이라 편안했어요.
3층 꼭대기 층은 쾌적하고 소음도 없으나, 2층 이하로 배정받으면 소음이 크다고 합니다.(직장 동료 증언)
SUNGJO
SUNGJO、10 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月5日
Usually exceptional
I always enjoy staying at this location. I love the quality of the breakfast, the way you are treated when you check in, and the remodeled king executive suite room. The only issue this time was the boiler had to be turned off the night before, which I was unaware of, and therefore had a cold shower in the morning.
John
John、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月4日
Puja
Puja、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月30日
Phone in Room 116 not working. Breakfast incomplete.
Edith
Edith、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
All good
Lisa
Lisa、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月22日
Nice stay
We were here to ride through a storm outage. It’s a comfortable hotel that is pet friendly. Staff is very nice and kids were happy with their free breakfast. Very convenient to many good restaurants around (we chose this place for the Korean food)
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月5日
It's not my intention to "throw anyone under the bus", but there was a lack of staff knowledge and training that should be addressed. After arriving in our room and settling in, we noticed the heat/air unit was not putting out warm air though we had turned the heat up from the default of 70. I looked over the thermostat and the heat/air unit to see if there was anything obviously wrong or if we had failed to set the thermostat correctly. After an hour+ we contacted the front desk and the person on duty came up to check it. After doing essentially the same things we had already done she said she did not know how to fix it. She offered us no alternatives to remaining in the cold room. As she was leaving my wife asked for additional blankets. She left to get the blankets and returned shortly with them. After she left we wondered why she hadn't offered to move us to another room. We called the front desk and asked if she could move us, and we were eventually moved to another room. I think an experienced manager would have had those options immediately come to mind and we would not have had to suggest the remedies to the problem.