No hot water in the shower.
I called front desk but no one was available to fix due to the morning rush. I had to wash my hair in the sink.
Front desk told me for 30% discount but bill was not revised even a week after and the original $amount was kept charged to my corporate card that I found out via Concur.
Very old hotel, low level of service, they might be facing the shortage of manpower though that is not convincing enough to pay over $400 per night.
NOT WORTH to the PRICE.
MIYAKO
MIYAKO、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 28 日
Bed was a cloud
The wait staff at the restaurant bar was so friendly, but the best part of the hotel was the bed. This was the softest, most comfortable bed. Luke sleeping in a cloud.
Rachael
Rachael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 28 日
YU-HSIANG
YU-HSIANG、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 25 日
Thanh
Thanh、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 24 日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 24 日
Jacqueline
Jacqueline、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 23 日
amy
amy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 22 日
Meh. Disappointed
Third time staying at this lovely hotel. Ac in room was not as strong as hallway. Being from Texas we need ac. Sheet had a hole
In it. Got a drink in their lovely bar before dinner; bartender and a few others had on not freshly pressed clothes. Looked so “ratty”. White vest not steamed/pressed, as well as white shirt including it looked greyish. . Not the style we are use to from this property. Valets were wonderful. Front desk was witty and kind; professional appearance. The room was a HUGE disappointment. Spacious and lovely decor, tho! Knicks in walls, along wood trim and along baseboard walking in as well as bathroom. Badly “beat up”. You’d think some upkeep would be done. One larger picture above the toilet had about a 6” gash or slice in it. Another picture was ripped as well but not as bad. For the quality of hotel Sofitel presents , this was unacceptable. Since we stayed a short one night, we were not able to discuss these things with manager. Location is FANTASTIC but so are a few other hotels. Sad because we had previously enjoyed this hotel so much.
robin
robin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 22 日
We had a Wonderful Time.
This was a Family Vacation w/older Children in their 20's.
We had a Wonderful Time.
Only complaint is that "Restaurant's Food Service" is a bit slow.
Room Service is Great!
Evelyn
Evelyn、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 22 日
Mia
Mia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 21 日
Great location
Good, clean, well located hotel. All the people were great.
We stayed in a small suite. Not enough space to unpack suitcases.
john
john、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
Glen
Glen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 20 日
Sara
Sara、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 20 日
Susan
Susan、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 20 日
Happy stay
Everything was great except the valet. Waited more than 45 mins to get our car to leave the hotel. Really expensive for valet parking so was very disappointing to have to wait over 45 mins to get the car
Alyssa
Alyssa、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 20 日
SABRINA
SABRINA、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 15 日
Rebecca
Rebecca、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 15 日
As camas casal são pequenas. Para um casal fica um pouco desconfortável.
Guilherme
Guilherme、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 14 日
Well located
Great location, great service.
Valerie
Valerie、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 11 日
Service was excellent. From the restaurant to the valet and the front desk, everyone was wonderful, helpful, and speedy. I had a king bed suite that was spacious and comfortable. The bathroom was also large and convenient, with an entrance from two sides.