No hot water in the shower.
I called front desk but no one was available to fix due to the morning rush. I had to wash my hair in the sink.
Front desk told me for 30% discount but bill was not revised even a week after and the original $amount was kept charged to my corporate card that I found out via Concur.
Very old hotel, low level of service, they might be facing the shortage of manpower though that is not convincing enough to pay over $400 per night.
NOT WORTH to the PRICE.
MIYAKO
MIYAKO、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 5 日
The hotel is wonder. Staff is real good at spoiling guests. The server Chris was great and extremely helpful.
Terry
Terry、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 1 日
Amazing
Laura
Laura、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Damon
Damon、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 25 日
Timothy
Timothy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 24 日
Shannon
Shannon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 23 日
Felix
Felix、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 20 日
Loved the hotel - main criticism was water pressure in shower not good - also hate the amenity fee!
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 20 日
Kathryn
Kathryn、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 17 日
Fred
Fred、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 15 日
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 15 日
Stephane
Stephane、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 15 日
Casey
Casey、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 14 日
Good bye Sofitel
My neutral rating is because of my disappointment with the new policy at Sofitel that charges a fee for early room entry. Until recently, a customer was allowed entry to their room if it was vacant and cleaned, not that I always expected that nor asked for it. A traveler cannot always control the time they'll arrive. On this particular day, it was pouring down rain. It seems customer satisfaction has been replaced by corporate greed. My past two decades of staying in the Sofitel suites has now come to an end.
Michael
Michael、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 9 日
Noisy room. Not a restful night.
Noise. Noise. Noise. Not from outside, but from the AC and ductwork inside and above the room. It was the worst night I’ve had at a hotel in a very long time.
The room was clean but didn’t seem well maintained, e.g. light bulbs were missing in lightning fixtures. The hefty and scammy Resort Fee is just the cherry on the icing ……
In the upside, the breakfast buffet was lovely - as you’d expect for that price.
Florian
Florian、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 5 日
Lesley
Lesley、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 4 日
Old hotel
Dated old hotel. Needs serious remodeling especially in bathrooms. Didn’t find very clean either. Pillows need to be replaced. Room was big which was plus and Nespresso was a good feature, but only 1 paper cup was provided. Location is great, but overall not worth for over $300.
catherine
catherine、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 1 日
Will Be Staying Again
The Sofitel is a very clean and beautiful hotel. All of the staff that I interacted with were very helpful and friendly.
Rene
Rene、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 1 日
Aside from the location of the hotel, which was convenient to so many sites, this hotel was average. It had the potential to be outstanding but was really just so-so beginning with the awkward driveway and valet service and ending with the same: a 35 minute wait for our car (which cost a whopping $69.00/night). Our room was clean and the beds were comfortable but the decor seemed like an aftertho