This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
linda
2 泊の家族旅行
10/10
Sheryl
2 泊の友人との旅行
4/10
Robert
1 泊旅行
6/10
Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Tracy
3 泊旅行
10/10
Gurkanver
2 泊旅行
4/10
Jean-Pierre
1 泊旅行
8/10
Sarah
2 泊旅行
8/10
Nick
2 泊旅行
10/10
Micaela Alessandra
1 泊旅行
8/10
Ein wunderbares Hotel, wenn man auf Design steht. Genial. Einzig vom Frühstück war ich enttäuscht, das einem 5* Haus nicht würdig war. Doch das neue Restaurant HATO entschädigte dieses Manko des Aufenthalt vollends.
宿泊されたお客様
1 泊旅行
4/10
Kathleen
3 泊旅行
10/10
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Leo
1 泊の恋人との旅行
10/10
Tom
1 泊の出張
8/10
宿泊されたお客様
1 泊旅行
8/10
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects.
Positives:
Great location
Friendly staff
Room with a design.
Negatives:
Small room size.
No place to sit in the room except the bed and one chair.
Very dark room.
Airplane bathroom.
No lobby except the desk of the reception.
The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
宿泊されたお客様
1 泊の家族旅行
8/10
Mhairi
1 泊の友人との旅行
8/10
René
1 泊の出張
10/10
MARGARET G
2 泊旅行
10/10
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Mark
4 泊旅行
8/10
Bernhard
1 泊の恋人との旅行
10/10
The staff are amazing they are friendly and very helpful.