The staff was ill prepared for serving guests to include being rude upon arrival. On check out the staff was trying to force us to pay again, luckily we travel with our receipts and were able to prove to the hotel that we had in fact paid through Expedia. Overall we were disappointed with our stay and would not recommend it to anyone.
The castle is a stunning building from the outside. Once inside, however, you are in a very tired environment. The hotel is in desperate need of some investment/renovation. The food was delicious and elegantly presented. Some of the service was first class while the majority was sub-par. No value for money.
Jason
Jason、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
Alison
Alison、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月13日
Disappointed
We were really disappointed considering the price.
There was not even hand lotion in the bathroom. If you had a bath, you have to stand up to reach the soap, shampoo dispenser.
We had dinner in the dungeon which is expensive. The waiter that initially served us just about dumped everything on the table. The waitress that brought our food was sniffing continuously in your ear whilst dressing the food. We ordered 3 of the same meal. One had so much sauce the food looked like it was in soup. My husbands had quite a lot of sauce and mine had hardly any. We had to ask them to bring some sauce for my husband and I.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Jonathan
Jonathan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月16日
Just loved everything about it!
Angela
Angela、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月11日
Jeannine
Jeannine、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月2日
Katri
Katri、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月1日
I would never stay here again. Extremely disappointing food and service for the price we paid. The property is beautiful but that is all.
Jayson
Jayson、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
Amazing location. Really enjoyed our experience at the Falconry. Remember to pre-book your spa services.
SARAH
SARAH、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月28日
The grounds were spectacular to walk around the falconry area and the trails around the castle were idylic
Graeme and Simone
Graeme and Simone、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月28日
For the price,very disappointed in quality of food and service for dinner. Had better food in most pubs throughout Scotland, and room had large wet stain on the wall with black and green mold on it
Patsy
Patsy、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月26日
This property was unique in that it is a castle outside of the city. It was an adventure to stay in an actual castle that once belonged to the Ramsay’s - our ancestors. It could use a bit of upgrading, perhaps a lift or staff to assist with luggage, and perhaps a gift shop? All in all it was an amazing experience!
Ruth
Ruth、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月13日
p
p、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
Got there at 11pm. No one in reception so had to hunt him down. Nobody behind the bar so no drinks.
Would I stay there again .. Absolutely
Just a great place to be.
Kenneth
Kenneth、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Amazing old castle! Very friendly and helpful staff. We love you!
We spend one night in William Wallace room and it was really cool! Book it if you can. It is worth of every penny. The second night we were at regular room at ground level. It was clean and nice room.
Lots of parking space.
The Dungeon restaurant was very nice experience, food was very good.
Breakfast was tasty and there was plenty of choises.
The castle grounds offers interesting hikes and beautiful scenery.
It was A little far from Edinburgh, but it was easy to go with A taxi.
Highly recommended this hotel.
SannaMari
SannaMari、2 泊の恋人との旅行
Ebookers を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月1日
Elizabeth
Elizabeth、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月23日
Felt like we stepped back time,and were honored guest of royalty
Ralph
Ralph、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月21日
The decorations and atmosphere were lovely and contributed to the castle experience. The drinks and the food are slightly more pricey compared to the city. The room was big and the staff was very friendly. I would totally recommend this property for an escape from the city.
Maxime
Maxime、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月21日
.
Michael
Michael、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月17日
We enjoyed staying in an actual Scottish castle. The castle offered a nice base to explore Edinburgh (30 minute drive). You will not have the same conveniences of a modern hotel such as air conditioning but overall it has been great.
The fine dining dungeon restaurant offers a unique atmosphere though the food was not to our taste. We much preferred the Orangery the more casual restaurant on site.
Kate
Kate、2 泊の恋人との旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月16日
Amazing experience. Especially enjoyed having drinks in the library, visiting with the falconer, relaxing in the spa, and dinner in the dungeon. Worth every penny!!