The hotel is good overall. It is extremely well located. The staff is always very friendly and helpful in assisting us. However, the air conditioning in the room is horrible. It keeps turning off in the middle of the night and only turns back on when the room gets too hot. It makes a lot of noise when it turns back on, scaring us and waking us up several times. And the elevator's key card reader takes a long time to work. You have to try about 10 times. I think this can be easily fixed.
Leonardo
7 泊の家族旅行
10/10
宿泊されたお客様
1 泊旅行
10/10
Excellent location. I walked everywhere but it was also super close to several Subway stations. The bed was very comfy. It looks like it’s been a while since it was remodeled but I thought it was a good value for NYC standards.