Staff is extremely helpful and friendly. Compared to Tokyo hotels, concierge services are very comprehensive. Location is exceptional. Rooms are in great condition, comfortable and always clean due to excellent cleaning service.
宿泊されたお客様
5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月21日
Ka Yee
Ka Yee、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月18日
Horrid experience on all accounts...NOT Luxury!
This was the most disappointing hotel stay I've had in a long time. It was not at all as advertised in the photos with the size of the room being much smaller and the strange layout of the open bathroom area making it awkward and loud. The decor was very unappealing - looks like a college dorm room and not an upscale hotel with creepy dimly lit hallways. The noise from the traffic kept me awake most of the night and the shower leaked into the room. I tried to get out of the booking and had the nicest Hotels.com agent try assist me, but the hotel refused to give us a free-cancellation and we were stuck. The worst part of all of this was that it cost $820 CAD for 1 night...this is not a luxury hotel experience - DO NOT fall for it and don't make the same mistake we did!!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月13日
Susan
Susan、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Perfect position coming from tokyo station and taking the Haneda Line. Ginza area is also so vibrant and
fun even just to wander around
Michael
Michael、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
Ricardo
Ricardo、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月6日
Nice, modern hotel in a nice area in Ginza!
Pros: Hotel was nice, modern and clean. Location was great and near Ginza's shopping streets. Great shower pressure.
Very helpful stuff.
Cons: Rooms seemed a bit small, even the 27sq.m. we got was barely ok for 2 people. Biggest disappointment is the sounds you hear from the subway when you are at a lower floor. Even though I have requested a higher floor, i was given a 4th floor room that you could hear the noise from the subway frequently.
Christos
Christos、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月15日
Excellent services! Prime Location!
All staff are very helpful and cheerful.
Toilet seat heating not functioned.
The cleanliness of the carpet and floor can be improved.
Overall the stay was very nice. Especially the perfect location.
The bar is cool and spacious.
Tasty ice-cream is complimentary for children of hotel members 👍👍👍
Ka Wa
Ka Wa、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月18日
Daniel
Daniel、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月23日
Stayed last year as well and its standards are still extremely high. Great location also.
Krishna
Krishna、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月15日
地點方便,房間空間大。
Tin Yee
Tin Yee、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月13日
Tokyo Visit
Whilst the rooms are small they are comfortable. The breakfast is great and the location of the hotel is a 10. The staff are also first class but that is throughout Japan.