LOCATION: This hotel is about a block from Central Park. I felt safe walking around the area. A few restaurants located within a block or two.
EXPERIENCE: Our room was freezing. There was a window air conditioner/heater that blew cold air constantly. This must be a known problem because there was a portable electric heater in the room as well. The electric heater did not work well and took a long time to barely warm up. We had to ask the front desk for additional blankets. The bathroom door is a frosted shower door, so there is no privacy when using the restroom or taking a shower. This breakfast was a typical hotel breakfast, but the staff in this area were kind and helpful.
SAFTEY: When we came back to the hotel around 7:00pm the room next to ours had been broken into. The key pad had been completely ripped of the door and smashed to pieces on the ground, and the door had been kicked in. My husband went to the front desk, and they had no idea anything had happened. An employee had him walk him to the room. and indicated he’d call the police. After about 15 minutes my husband called the front desk to be sure the employee had come back down and called the police. He was concerned about the employee going into the room after he left. The front desk explained the employee never came back to the desk, and the police had not been called. He assured us he’d deal with it. To our knowledge the police never came. We never got any updates.
Jason
Jason、2 泊旅行
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8/10 (とても良い)
2024年12月25日
Cost Effective
We got what we paid for. Complementary breakfast was simple but so nice to have each morning and saved us so much money for breakfast. Rooms were really small and elevator was slow so we took the stairs most of the time. They were slow when we called to ask for towels but brought them up when we reminded them. Online pre check in was great and made checking in easy. Definitely could use a renovation as there were stains and chips but we were able to afford staying in New York during Christmas time so it was a win.
Taylor
Taylor、6 泊旅行
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2/10 (不満)
2024年12月22日
Terrible
Terrible. Es un Hotel Extremadamente sucio. Y con pésimo servicio.
Alejandra
Alejandra、1 泊の家族旅行
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8/10 (とても良い)
2024年12月22日
Hotel bom, café excelente.
ricardo
ricardo、2 泊の家族旅行
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6/10 (良い)
2024年12月22日
Safe and comfortable nice staff!
Great location! Very nice hard working staff. Room is tiny. Hall ways are shabby but rooms are nice. Bed was especially comfortable. Free breakfast is perfectly fine. This is a very adequate place to sleep and stay when enjoying new York. We will definitely stay there again.
It’s overpriced - but not for New York City!
Suzie
Suzie、2 泊の家族旅行
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6/10 (良い)
2024年12月22日
Great little hotel, heat in our room on the fritz
The rooms were very small but it's in New York City hotel, very clean and great staff at the desk and also very responsive through text messages. The complimentary breakfasthat goes till 10 AM was great and coffee list okay actually. Only complaint was we didn't have heat for the first 3 nights we weretheart but we had an extra blanket and may do and then the heat kicked in on the last night we were there.
Cheri
Cheri、4 泊旅行
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10/10 (最高に素晴らしい)
2024年12月18日
John
John、1 泊旅行
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2/10 (不満)
2024年12月17日
Shabby not chic
宿泊されたお客様
4 泊旅行
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8/10 (とても良い)
2024年12月10日
Stephanie
Stephanie、1 泊の出張
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8/10 (とても良い)
2024年12月8日
Nice Place but there are better
Excellent location in an area with easy access to Central Park and local transportation. Rooms were good for an old hotel but very small as is the custom in NYC. Single elevator access was often tied up by cleaning crews causing up to fifteen minute delays unless walk up 14 floors is in your exercise regimen.
Lloyd
Lloyd、4 泊の家族旅行
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2/10 (不満)
2024年12月8日
Denise
Denise、5 泊旅行
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4/10 (まあまあ)
2024年12月7日
Location great, but that's where it ends
The rooms were old, run down and the windows did not close properly.
The bed was comfortable, but the showers were run down, and the wifi did not work at all on the 14th floor.
Service staff were good, nothing outstanding.
Breakfast room was very small and often difficult to find a table.
Also the elevator waiting times were long.
Scott
Scott、4 泊旅行
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4/10 (まあまあ)
2024年12月7日
Hotel needs help
Terrible. Heat was broken and room was freezing. It was literally snowing outside and no heat!
Mold in the bathroom and walls/door panels falling apart.
Conor
Conor、2 泊旅行
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2/10 (不満)
2024年12月4日
Jeffrey
Jeffrey、3 泊旅行
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8/10 (とても良い)
2024年12月1日
JoAnn
JoAnn、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月30日
Joshua
Joshua、1 泊旅行
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2/10 (不満)
2024年11月30日
The hotel had bed bugs
宿泊されたお客様
1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年11月30日
Excelente location, basic hotel but good value for money. Recommended.