Le Merdian: going downhill, next time: The Charles
We have stayed here multiple times and the service has really gone downhill. The rooms are not as clean. The service isn’t as good. The staff is limited and the people who do work there are a bit odd. There’s a Koehli bartender who never smiles or interacts with other humans except to fulfill their orders in the least pleasant way possible. The room wasn’t particularly clean. We were checked in by a lovely man who I believe is typically the door person and not the front desk person. The front desk staff was extremely odd and not particularly personable nor helpful.
宿泊されたお客様
3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月23日
Just right
Hotel was well-located and comfortable. Housekeeping was friendly, and room was clean. Beds comfortable. Not fancy, but everything I wanted!
Meredith
Meredith、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月23日
Nicole
Nicole、3 泊旅行
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8/10 (とても良い)
2024年11月17日
Glenn
Glenn、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月27日
Great Location in Boston
RANDY
RANDY、3 泊の出張
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8/10 (とても良い)
2024年10月25日
Great location, fine hotel
Location is great but don't forget to ask for a top sheet bc it isn't provided.
Deidre
Deidre、3 泊の出張
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4/10 (まあまあ)
2024年10月12日
Small broken room
Heat pump ventilation was broken. Very hot at night. Noise from next room due to shared passage door. Banging door at Ice and water station room kept us awake at night.
Small temporary armoire instead of real closet. Ironing board stored in room.
lyndon
lyndon、2 泊旅行
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10/10 (最高に素晴らしい)
2024年9月28日
Sacha
Sacha、2 泊旅行
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8/10 (とても良い)
2024年9月25日
This is incredibly convenient to explore both the MIT and Harvard campuses and the staff was delightfully helpful. The rooms are a tad tired and the bath/showers old-fashioned for the top tier price we paid. But the beds were comfortable, it was quiet and we loved it as a walking base for Cambridge.