Shower had low water pressure as water came out of the hand held shower head
Isabel
1 泊の家族旅行
10/10
Whatever I requested from the team I received an immediate response to my satisfaction. Thank you!
Mary
3 泊の家族旅行
2/10
People above us were banging on a door or jumping up and down so hard and loud that items on wall were vibrating it happened at 11pm and again at 6am. Attempted to call front desk 6 different times with no answer each time. Roach came out after the lights went out Just a bad experience for a one night stay.
Bailee
1 泊の家族旅行
10/10
rocky
1 泊の友人との旅行
10/10
Excellent
Mateo
2 泊の家族旅行
8/10
Stephen
3 泊旅行
8/10
It’s an older hotel but clean. The inside pool room needs some attention but breakfast was good and the staff was very friendly
Cynthia
1 泊旅行
2/10
I arrived at the hotel and was told there was no room available for me because the hotel was overbooked. There were no other rooms available in Huntsville due to a low officer appreciation function. I had to drive 45 miles at 9:30 at night to find an available room in Crockett, TX. I was very tired after driving all day. I will be hesitant to use Hotels.com in the future. When I tried to get my prepaid amount refunded and the process is long and not handled well. Finally I was able to talk to a person who spoke very poor English. He said he was having trouble contacting the hotel to verify That I did not stay and I would be sent a email within 72 hours. I’m supposed to call back to find out the status of my refund. I’m very unhappy with the whole ordeal. I’m just hoping that I will be refunded for the prepaid reservation because I had th direct book with the hotel I did stay in and pay for another stay.
Sandra
2 泊の家族旅行
10/10
Michael
2 泊旅行
10/10
Gil
1 泊の出張
10/10
Maria
1 泊旅行
6/10
nice room but metal strip going in to bathroom was lose and had two nails sticking up. pillow has a sipper and it scratched my husband on his back. The breakfast that they offer was bland the coffee was good and the staff was very friendly.
Imelda
1 泊の家族旅行
8/10
Bryan
1 泊旅行
8/10
Tamara
1 泊の家族旅行
10/10
Bed was comfy and noise level was very low! Only thing I saw was the trim on the bottom of the tv cabinet was missing. Other than that my stay was great!
connie
1 泊の出張
8/10
Steve
1 泊の出張
8/10
Hotels looks nice but rooms need a more thorough cleaning and the bed was horribly worn out I could feel the springs poking me in my back all night
Michael
1 泊旅行
10/10
Maria
1 泊旅行
2/10
Armando
1 泊旅行
2/10
Toilet was broken. We kept having to lift lid to fix , pull out couch was all spring.
Both elevators were broken