4/10 (まあまあ)
2025 年 9 月 30 日
The amenities that were listed were not available, and there was not an explanation as to why or if they were going to become available. I am referring to the arcade room which is the main reason we booked this particular hotel. We found two cockroaches in our room in two different areas. One was above one of the beds on the wall and the other was found in the bathtub. This was absolutely disgusting. Not to mention, the floors had not been vacuumed prior to us staying as there was hair, crumbs and wrappers everywhere. We were concerned of the condition of the room and when we reported it, nothing was done about our displeasure. We were very disturbed and disgusted by this hotel. And unhappy with the service after receiving a complaint.
Elizabeth
Elizabeth、2 泊の友人との旅行
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