We had two different rooms with broken security features - in one, the lock had been knocked off the wall (looked like the door was kicked in from the hallway), and in the second the peephole was MISSING from the door. There was just an open hole that you easily see into the room. No thanks.
Jessica
4 泊の友人との旅行
4/10
The overgrown weeds and broken up sidewalks made the place look very dumpy. We had requested a patio room, and the pool area and windows were really dirty. The bathroom had a sticky film which we weren’t sure of what it was. The property has really gone downhill since we had stayed there 2 years ago. Very sad shape.
The pool was closed and there was no breakfast available. We were told this when we checked in. So we had to spend $$$ on breakfast that hadn’t planned on.
We did have a comfortable bed and quiet nights sleep.
Don’t think we’ll be back.
JULIE A
1 泊の恋人との旅行
6/10
I would not recommend staying in this hotel. It was very dirty, hallways smelled like pot and smoke even though it was advertised as a non-smoking room, there were spider webs in the corners of the room on the ceiling, the comforter was stained, the towels were dingy and the bathtub looked like it hadn't been cleaned in a long time. If I hadn't already unloaded my things and been exhausted from a five hour drive and visit in the hospital with my ill father I would have left. PLEASE TAKE CARE OF YOUR ROOMS!! This was so disappointing!
Wendy
1 泊の家族旅行
2/10
Esta muy sucio habian pelos en la cama habian manchas en las colchas hay animales creo que son cucarachas la persona de escritorio mu amargada
Gladis
1 泊の家族旅行
10/10
Clean hotel, quiet neighborhood, staff were very friendly and helpful.
We would definitely stay here again!
Dennis
1 泊旅行
8/10
Gentleman at the front desk was so busy playing on his phone that he couldn’t even put it down while checking us in. Very rude and unprofessional.
宿泊されたお客様
1 泊旅行
2/10
Went here since the breakfast was accepted at my last stay. This stay was much worse, no WiFi, no breakfast, back door lock broken, damage all over the room I was in, no parking due to parking lot being resealed. Won’t be returning to this one again.
Daniel
1 泊旅行
4/10
The lawn had not been mowed for several weeks, the two bedside lamps did not work and the stool squealed like a pig when flushed. The desk attendant never cracked a smile nor was friendly in any way.
Shirley
2 泊旅行
4/10
宿泊されたお客様
2 泊旅行
4/10
The room smelled like mold, the chair in the room was stained and nasty looking. Both night and morning receptionist were on the rude side. There was no breakfast available and the pool was not in service, instead it sat with disgusting green, brown water. You get an extremely thin blanket and 2 sheets to sleep with.
Danielle
1 泊の家族旅行
4/10
The door handle to the bathroom and to the conjoining room was broken. Plus the patio door was open when we walked in. Heard hun shots outside. Also, the front drive was closed
Katherine
1 泊の家族旅行
2/10
This place was a disaster. No continental breakfast offered, pool was not open, fitness center closed. Drinking fountain and doors not working. Bathroom tub was not clean and would not drain. Front desk staff was very rude. We were told the place was closing in 4 days and being remodeled and turned into apartments.
Robert
2 泊の家族旅行
8/10
Valery
1 泊旅行
6/10
Ting
1 泊旅行
10/10
For me it was a convenient location. They weren’t busy so it was nice and quiet.
Benjamin
2 泊旅行
2/10
Joseph
1 泊旅行
4/10
The room was ok no amenities pool was dirty no continental breakfast no outside security car got broken into. Probably will not be staying there again
Allen
1 泊の家族旅行
6/10
No wi-fi. Pillowcase missing. Laundry room not working.
Lynn
1 泊の家族旅行
8/10
Just ok
Arville
1 泊旅行
8/10
Rita
1 泊旅行
2/10
Very dirty and incomplete amenities. Everyone seems to be using Covid as an excuse for poor, inoperable amenities of the property. The pool had green water and was closed. No breakfast available. Locks broken. Just all around evidence of poor management.
Tom
2 泊の恋人との旅行
4/10
Dirty room and unfriendly staff! The only good thing is the location of the hotel.
Flor
1 泊の家族旅行
4/10
Though the hotel was in a prime neighborhood, am not sure why it looks so run down. The reception did not make us feel very welcome.. broken chairs in the balconies all across the second floor, no landscaping or any kind of maintenance done..
Add to that people hanging out in the parking lots.. and though breakfast is advertised, a note says it's not available..
Ilamparithi
1 泊の家族旅行
8/10
Very disappointing with the decline in overall condition and service of the hotel. Very disappointed that Hotels.com actually booked us a room in a place that is closing in 3 weeks and is in terrible condition.