When we first checked in we received a room that was still occupied. We walked into the room and a lady was in bed sleeping. This was a shocking experience and I cannot imagine her horror waking up with us looking at her. It was absolutely unacceptable. The receptionist that made the error didn't even apologise for the mistake nor provide anything complimentary for this dismal behavior, although she said that we would receive something complimentary for her lack of excellence. We then received a room that was without shower gel during our stay. The shower was also badly insulated and the towels was drenched with water each time we showered. The staff at the restaurant was super friendly and food was exceptional. All in all... It truly was a socking experience when we checked in and we wont be back.
Morne
3 泊旅行
10/10
Very nice historic hotel with great service. Nice breakfast which is affordable.
magdalena
2 泊の家族旅行
10/10
Susan
1 泊旅行
10/10
Mycket trevlig hotell i utkanten av Galway. Hotellet ligger i ett fint grönt område och man kan ta sig på ca 10-15 min till city center (busshållplats där buss 402 stannar ligger precis utanför hotellet). Mycket trevlig personal, mycket bra frukost med olika valmöjligheter, pool med bubbelbad är öppet varje dag, städning varje dag om så önskas. Kan varmt rekommendera att äta i hotellets bistro där mycket good mat serveras. Mycket bra valuta för pengarna! Kommer jag tillbaka till Galway så stannar jag jättegärna här igen. ❤️
Olga
6 泊の家族旅行
6/10
Karim
2 泊旅行
10/10
Jaclyn
2 泊の出張
10/10
Fabulous experience. Staff amazing and very courteous.
Food exceptional and great portions.
Beautiful room, great size and very comfortable.
W
3 泊旅行
8/10
Caroline
1 泊の家族旅行
10/10
Margaret
1 泊旅行
10/10
Tina
1 泊の家族旅行
10/10
Roisin
1 泊旅行
8/10
Lovely hotel with affordable prices and friendly staff.
Daughter is gluten free and hotel had excellent options, one of the best weve seen.
Bed could be more comfortable and windows more sound proof but overall not a bad hotel.
Cathriona
1 泊の家族旅行
8/10
Very friendly & helpful staff.
Aisling
2 泊旅行
8/10
Eugene
1 泊旅行
6/10
The staff was incredibly friendly and the breakfast was excellent. The food in the bistro was also very good. Unfortunately the walls are very thin, so we could hear everything that was going on in the rooms around us. Also, the bathroom smelled of mold and you cannot close the bathroom door from the outside because the door keeps opening.