パーク プラザ アパート ホテル (サンティアゴ)

Staff was very professional and courteous. The location was great with a lot of restaurants close by. The neighborhood reminds you of Berkley California!

very bad service noise as hell we coulend sleap al all

Reception staff were very friendly and spoke English. Our room was large with a kitchenette including 2 hot plate stove, microwave, refrigerator and just enough crockery and utensils for two. There were no easy chairs to sit on although there was plenty of space to accommodate 2 chairs. There were on 2 small stools to sit at the half table attached to the wall and 1 straightbacked chair. Breakfast was delivered each afternoon on a tray but it is the same thing each day juice, yoghurt/muesli, ham & cheese sandwich, milk, tea & coffee. The sandwiches were dry and only improved slightly if you microwaved them for a few seconds. We would have preferred bread to toast (there was a toaster in room) with condiments. Location was very good....near subway station and within walking distance to many sites. Self-service laundry is in another building where you have need two keycard access. Outside building “B” is a dispensing machine where you buy tokens for wash cycle and detergent. Tokens are sold in 2, 3 or 4’s but as washing machine instructions are in Spanish I guess 2 tokens would be a light load. The laundry is part of a residential block of 21 floors and the process of using the facility is difficult. We decided to wash our clothes in the bathtub and hang on balcony. We did experience petty theft by cleaning staff....snack items would disappear each day and it was evident that our belongings were tampered with on a daily basis. Fortunately there is a room safe.

Great location easy walk from hotel to the centre of town.

In a prime location - everything within walking distance - metro, grocery store, restaurants, cafes, bars and the art district. The manager and staff are very helpful in all aspects. Great place to stay.

I spend 2 weeks for business trip. My room was on the 16th flowers and very noisy from outside such as running track car, police car, ambulance and stray dog howling during night time. I used ear plugs for sleep seriously. Location is good for everything. It is the apartment hotel, so I can cook my self, but very limited cooking hard wares.

I was only here for 1 night, but I really liked this hotel! Raul greeted me upon my arrival and was very nice and helpful. I did a last minute booking so my arrival was unexpected and their system was down so he couldn't look me up on the computer, but I was still able to get my room in a timely manner. The room was a loft and was nice. I wish I stayed for more than one night! Clean and comfortable. You could hear some street noise, but nothing too crazy. The area is convenient as well. There are many restaurants and cafes o the same street and down the same street is a mall. Plaza de Armas is a quick 10 minute walk away. The front desk was also very nice about storing my bag after check-out while I walked around before leaving for the airport. I would definitely stay here again!

Great location, easy check in, large room. However, do not expect to get the two story room shown in the image. We ended up with a much more run down room than we were expecting that looked nothing like the pictures. Each apartment, I am guessing, is different, which is not stated anywhere. We were not in what we would ever call a loft. It would be nice if they used more realistic images of what you are getting. With that said, the room was clean. It was quiet. We had a great view from our window (on 16th floor I believe?). Shower was hot and had good pressure. The wifi code they provided us did not work either. There were not enough digits in the code to even get it to remotely work. With that said, the router was in the room and you can just get the code off the back of it (it is named a different network, but works easier than going back to the reception). Check in was in a different building than the apartment, but you are basically in a building with people who live there and they just rent out random apartments that I am guessing they own. I had no real issues with the place, just expectations were higher. There was nothing really wrong with the place, just didn't leave me impressed. When they build expectations with specific pictures to try to get you to stay there, then you don't get that, you end up slightly disappointed. But, my main things were it was clean and a good location for a reasonable price.

The breakfast leaves no choice of food- we do not eat their choices of food (for instance sugar-addded juices and yogurt that contains FAT. Also ham, so we had to eat elsewhere & money and food was wasted.

It was great! Very nice and clean, loved the location. Very comfortable.