The room was clean but the pool was closed. This is why I chose the establishment. They should remove that option on the booking site
Jeffrey
3 泊旅行
10/10
The stay was fine although. The fridge had dents in the door which made a bad impression. The bed linens could have been better along with the pillows.
Rocco
2 泊の家族旅行
4/10
Pool was “under construction” which was a big reason for booking this hotel. Then the pull out sofa bed had mouse droppings in it, which is especially upsetting as that’s where my children would have been sleeping. Instead I had to give them the bed and my wife and I ended up on the sofa bed. Traffic from the highway was much louder than I expected as well.
It was a large spacious room though and the hotel itself is close by things.
Luke
1 泊の家族旅行
2/10
Oluwakemi
13 泊旅行
8/10
Lennie
2 泊の家族旅行
10/10
Francine
1 泊の家族旅行
10/10
The Breakfast rep was very polite and helpful, she made good waffles and made sure we had knowledge of what was available. The check-in rep Enga was very nice and explained all the details about check-in & check-out including the services provided.
Richard
2 泊の恋人との旅行
8/10
Overall the staff was very friendly with the exception of a couple people. The suite we had gave everyone privacy and were fairly nice. I know the property is still under renovation, so I over looked a few things. But overall we all had a comfortable and nice stay.
Patricia edith
6 泊の家族旅行
8/10
Kenneth
1 泊旅行
8/10
Marcus
1 泊旅行
2/10
Front desk person was professional, she didn't want to participate in anyting unprofessional, she did her best. The property was dirty in my room.
Allison
4 泊旅行
10/10
The staff was so friendly and helpful! Rooms were very clean. Great experience.
Joielyn
1 泊の家族旅行
8/10
Shaw-Wei
3 泊の家族旅行
4/10
The pool was closed, which was not indicated anywhere. When I asked about this, the manager said it was listed in the fine print on the website. I went and looked on the website and it was not on the website anywhere.this sucked.
Matthew
1 泊旅行
4/10
The smell of cigarettes in my room was unbearable, they didn’t have any more rooms available and the air neutralizer they gave me to use did nothing. Even though it is a smoke free building the woman at the desk didn’t seem to shocked when I told her about the smell and proceeded to tell me the carpets were just cleaned in that room indicating they were told by housekeeping how bad it was. Pool is totally out of service, they claimed it was in “the fine print” on their website which if that is the case they need to tell these third party booking pages to not say they have a pool because it’s been under repair for well over a year. Their noise policy was harsh, one complaint called for immediate eviction, we were here for a soccer tournament with many other families quiet hours changed for us because of that so at 7:45 pm we were told it was time to be quiet although it was posted very clearly that quiet hours were 10pm til morning.
宿泊されたお客様
1 泊の家族旅行
10/10
nathucia
2 泊旅行
10/10
Friendly staff and convenient to the highway and shopping