It was simply awful. The hotel is completely run down, stinks of staleness everywhere. It is desperately in need of a lick of paint at the very least. Our walls were peeling, the furniture in the room was dusty and crusty. We dared not sit on the armchairs which had the fabric clinging on for dear life. Was so upset - had New Years Eve ruined by booking here. Having been for a spa day at this hotel two years ago - I was so looking forward to staying for the first time and had the worst experience. At breakfast we had to queue up for 40 mins, had to ask for drinks and waited another 30 mins for food to be replenished. I feel for the staff who were all nice but exhausted and embarrassed by the shabby hotel. The owners need to sharpen up. Simply awful, desperately wanting a refund for a miserable stay.
Ashna
Ashna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月31日
Abbie
Abbie、1 泊旅行
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6/10 (良い)
2024年12月30日
My stay
Staff was excellent, food was good too however the room was a bit dark and being put into a disabled room…….wellness section was okay however they should provide more individual changing rooms as this triggered my anxiety quite badly, having to change in front of everyone into my swimming suit and back again while people was staring at me was pretty uncomfortable.
Tunde
Tunde、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月23日
Hannah
Hannah、1 泊旅行
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6/10 (良い)
2024年12月11日
Lis
Lis、1 泊の出張
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6/10 (良い)
2024年12月8日
Average. Expected more.
Nice building and spacious room. Bathroom tired and basic. Fire alarm went off late one evening and in the morning. Breakfast was nice but the staff were clearly not a well oiled machine. Asked for tea and coffee three times and they kept forgetting. Parking was also not easy. We did not use the spa facilities.
Timothy
Timothy、1 泊旅行
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8/10 (とても良い)
2024年12月7日
Richard
Richard、1 泊旅行
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8/10 (とても良い)
2024年11月30日
Dirty room
Leisure facilities good room was very dated and not clean
steve
steve、1 泊の出張
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4/10 (まあまあ)
2024年11月25日
Charlie
Charlie、1 泊旅行
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8/10 (とても良い)
2024年11月17日
JJK
Nice countryside hotel with good service and atmosphere.
Tom
Tom、1 泊の出張
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4/10 (まあまあ)
2024年11月8日
John
John、2 泊旅行
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8/10 (とても良い)
2024年11月5日
Luke
Luke、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年11月5日
Enjoyable stay breakfast was sorted for me as a coeliac I worry about cross contamination at a buffet breakfast but the staff cooked me some bacon separately and I had GF bread, shame the evening menu was gluten all the way!!
Adrian
Adrian、2 泊旅行
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4/10 (まあまあ)
2024年11月2日
daljit
daljit、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月24日
Louise
Louise、2 泊の出張
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8/10 (とても良い)
2024年10月23日
Spa Day Birthday
Lovely Boutique style hotel and nice spa facilities.
Stayed on for spa day with friends for birthday celebration.
Lunch included in package was great value but served luke warm.
Only real negative point is being able to contact the hotel prior to the stay - no one to answer phone in reception or spa area.