After checking in, I received knock on door, saying I didn't pay. I then go back to front desk, pay again. The next day, I ask for towels, housekeeper looks at me like I'm not staying there for two days 😔. I then call front desk about double charge. They assure me I will receive my money. I never received towels or refund. When I checkoutat front desk, I let them know I have not received money back. I am still waiting