I don't why the hotel assigned me to the room which was in the extreme area far from the entrance. Moreover, the air-conditioner throughout the hotel works too much and I felt very cold.
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月30日
Herbert
Herbert、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月26日
The hotel waa great. Very clean. The in room kitchen was stocked with everything you would need for your stay. Staff was very friendly. Would definitely recommend
Kelly
Kelly、1 泊の家族旅行
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4/10 (まあまあ)
2024年12月24日
Luke
Luke、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Thank you for making us feel at home.
Trip was great and the hotel was the main reason, we drove in and the room was ready the gentleman who checked us in was super nice and friendly. We had been on the road for about 10 hrs and to check in to a beautiful, spacious and clean room made it feel like we were home. We were there to celebrate my nephews 12 birthday and catch a Dallas Cowboy game so the commute was pretty easy to and from with the traffic. It was great having so many restaurants around. We definitely will be back again. The breakfast was nice and warm and with a good atmosphere and selection of fresh food.
Brenda
Brenda、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月23日
Comfortable rooms, friendly staff made the stay enjoyable
Saul
Saul、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月23日
Unsatisfactory
I planned a simple trip with family to visit the AT&T Stadium to watch my favorite team
Play this past Sunday for my birthday.
About my stay was unsatisfactory for many reasons:
1. Room given smelled like urine.
2. Staff was unorganized and did not know what they were doing and was given a 2nd room.
3. I got billed twice. I addressed this to office staff and was informed it would be taken off. I am still waiting for charges to be taken off.
4. Upon my return from the game, got locked from my room. Went to front office and was told there was an issue with my identity and room charges and had to present my ID and show them my reservation. The front office staff was rude and kept me waiting for 30 minutes late at night while he spoke with management over the phone. Office staff stated I had to speak with management in the morning.
5. Spoke to front office staff in the morning and lady at the office stated there is no longer an issue and everything is okay. Huh…..don’t understand what happened..
Will I stay again, no.
Juan
Juan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月23日
Dallas cowboys game trip
Stayed here for the Dallas / Bucs game for 3 nights very comfortable good breakfast nice size rooms
Avel
Avel、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月18日
Brittany
Brittany、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月15日
Family vibes
Absolutely amazing experience for me and my family. Went for a 2 day weekend for cheerleading and the room was amazing. Alot of room and felt like home, not a hotel. Had breakfast Saturday morning and was actually pretty good. Homey feeling with the fireplace going
Russell
Russell、2 泊の出張
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10/10 (最高に素晴らしい)
2024年12月11日
Sebastian
Sebastian、3 泊旅行
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10/10 (最高に素晴らしい)
2024年12月9日
Very comfortable
We would definitely stay here again if in the area. The room was spacious and the bed very comfortable. The hot breakfast was appreciated. The only reason to not give all five stars is because the breakfast area could be cleaner as far as dish cleanup and table wipedown was concerned.
Juli
Juli、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月1日
When booked it said fireplace included which didn’t happen and the elevator is oddly placed. It also took awhile to have hot water but the room was nice overall.
Mary
Mary、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月20日
Michael
Michael、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月20日
The pros and cons
Nice hotel in a nice location. Rooms were great. I'm not a big fan of the clean up the rooms every other day part. If you have more than 2 people in the room you have to go down every day to get extra towels for everyone which seemed to slow things down at the front desk. One of the days it was windy and we had tree limbs scratching on the window all day and night. Last con we didn't like the breakfast. It just was good. But overall experience was great. The front desk was awesome and room was clean and great.