local lotado, sem organização, funcionários mau instruídos, muitas vezes grosseiros (por falta de treinamento mesmo, não intencional) e ainda uma coisa nojenta… a camareira simplesmente lavou as xícaras e copos na pia do banheiro e deixou “secando” na toalha de rosto… nossa, imagina o resto? ela certamente esqueceu… e num geral, tudo meio sujo, restaurante ruim… difícil viu.
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年3月11日
Beware: Nice location but extremely unorganized
The hotel itself was nice. The location was decent. it’s conveniently located near the beach and not too far from any of the other tourist locations. The problem, however, is they seem very organized or incompetent. I checked in and 24 hours later was locked out of our rooms because they forgot to process our payments. Then, after we got the settled and paid for the rooms in total. They charged me again after we checked out. And trying to contact them about the charge has been nearly impossible. Oh btw, hotels.com customer assistance hasn’t made it easier. So, now I’m basically left disputing the second unjustifiable charge through my credit card company. So SAVE YOUR RECEIPTS
Donald
Donald、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月11日
Leonardo
Leonardo、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年3月5日
Antonio
Antonio、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月5日
ANA CRISTINA
ANA CRISTINA、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月5日
Excelente
Adorei a estadia no Hotel Nacional, me hospedei no período de carnaval, tinha programação de música todos os dias na piscina, foi bem animado! Alem disso, café e serviço dos funcionários sempre excelentes! Recomendo!
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月5日
Muito bom, mas com pontos de melhoria.
Estadia muito boa! Quarto espacoso e confortavel. Excelente localizacao! Area externa com alguns problemas de acabamento (penso que em breve tera reforma). Elevador muito demorado. Ponto negativo é o time de vendas para cotistas que aborda e insiste o tempo todo com os hospedes.
Luiz Carlos Heller
Luiz Carlos Heller、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月5日
raphaela
raphaela、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月4日
Equipe muito gentil e quartos amplos e confortáveis. Gerente atencioso e atento à satisfação dos clientes.
Vista de tirar o fôlego.
A qualidade das toalhas pode melhorar, assim como o controle de consumo diário (tivemos cobranças a mais, mas que foram imediatamente desconsideradas sem qualquer constrangimento)
Gabriela
Gabriela、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月4日
Re: Carnival
The hotel is quite nice and very busy die to Carnival. The room was clean and fairly modern.
The staff was notified of a few deficiencies which were NOT rectified.
1) Railing on stairs pool sitting area was broken and was notnrepaired.
2) Room had nontoulet paper, had to find some even after notifying the front desk.
3) safety night latch on room door was sheared off and not repaired when staff notified.
4) Pool staff were overwhelmed and failed to deliver food order. Pool manager DID compensate.
5) Fitness room mat area was in disrepair.
DOUGLAS
DOUGLAS、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月1日
Alessandra
Alessandra、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月28日
Daniel Cauê
Daniel Cauê、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月26日
10/10 very nice.
Very nice hotel with a high standard and good service. Stayed here for my honeymoon with my partner and we could not be more pleased. The staff is helpful and available 24/7. Only thing I would point out is that there are very few gluten free options, and there is no type of marking for allergies on the food.
We will definitely be coming back here for our next trip to rio!
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月24日
Muito bom
Excelente estadia no hotel, que é novo, limpo, estruturado e confortável. Possui quartos e banheiros amplos, café da manhã muito bom, restaurantes ótimos, academia bem equipada, estrutura de praia e piscina.
Recomendo. Sua localização, no bairro de São Conrado, fica a 10 minutos de uber do Leblon, porém não possui comércio prórpio. Há um pequeno shopping à 4 minutos de distância de caminhada.
Rodrigo
Rodrigo、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月23日
Tatyanne
Tatyanne、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月22日
Hotel nacional, uma recordação
Dentro do esperado
Paulo Sergio
Paulo Sergio、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月20日
Frank
Frank、10 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月19日
JAYME
JAYME、13 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年2月11日
I had a terrible experience at this hotel. Upon check-in, the sheets were dirty, and the room had an unpleasant smell. When I reported this to the front desk, the staff was not only unhelpful but also rude and dismissive. Hoping for better service, I spoke to someone else the next day, but unfortunately, I received the same unprofessional treatment.
The lack of cleanliness and the awful customer service made my stay very disappointing. I would not recommend this hotel to anyone looking for a comfortable and welcoming experience.