Wont come back
Tv didnt work front desk told us twice we had to wait until 11pm for manager to help
Ac didnt work
Elevator broke while i was on it.
Keycards deactivated ,daily
Night staff was rude
Parkinglot smelled like weed all 3 nights
Shower...sorta gave hot water, had boogers on the walls..gross
Beds clean but not comfy
Staci
Staci、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月7日
Breon
Breon、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月3日
Elitizia
Elitizia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月12日
Michael
Michael、14 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月27日
Clean and easy access to airport and areas to dine.
Thomas
Thomas、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月22日
Mattresses were stained. Bathrooms had a sliding wooden door that didn’t even work. If more than one person was in the room you couldn’t use the bathroom. The side door to the hotel was just open so anybody could walk in. Carpets needed replacing bad. Rooms smelt musty. The fridge froze my food which wrecked it. Breakfast was good and staff was wonderful. Location was good.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月15日
Front desk receptionist Cindy was great but the rooms were old and dingy. They forgot to put shower towels in our room. The toilet paper holder was completely broken. Lots of loose hinges too
Jie
Jie、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月2日
Francesca
Francesca、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月29日
I didn’t state anywhere online about 21+ police and I’m 20 and was trying to stay at this hotel to be closer to my moms wedding the following day but when I got there mind you I payed 100+ for this room and when I arrived she told me I couldn’t stay there and I couldn’t get a refund bc I didn’t pay the up charge per person I had w me to get a refund when I booked the room days before in advance…
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月27日
First room t.v did not work, I booked a double got placed into a single. Staff tried to fix was unsuccessful. Night clerk said they would change me into a double with a work t.v the next day I was rudely told they don’t have any doubles. They young lad seemed stressed out and over worked. Well the maintenance man was sent fix t. V issue he was unsuccessful. The next day my room was switch. This room the toilet did not plus a saw a brown spider in the restroom. They had made a web by the bathroom light. Then I was switched to a two bedroom suite I must say it was much better. Can truly say the manager tried her best to make the stay right. She was kind, friendly and understanding. The staff on the other hand was very unknowledgable, could even come off as rude. The morning lady Michelle could definitely use som training with her interpersonal skills. All in all I must say a very mediocre place with a manger that has potential to be great. I think her boss should come spend time teaching and coaching her on how to motivate and train and good staff. I almost did not write the review bc of her effort but on the other hand I think she could run a great property with a few minor adjustments. Michelle needs to be retrained Cindy was grest
Tony
Tony、5 泊旅行
CheapTickets を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月26日
The television was broken so we couldn't watch TV. No one ever came to fix it or put in a new one. The refrigerator didn't work so the food we had went bad
Lakeisha
Lakeisha、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月25日
The person checking us in was friendly however we quickly realized the property was run down and there was a terrible smell in the elevator and our hallway. The room was very dated and you could tell the furniture had been through some abuse. Then we realized there was a broken outlet with exposed metal, very unSafe. Our refrigerator did not work which was awful because we had brought food that required refrigeration. When we told the the staff no one offered any solution. We were told there was no maintenance available. There was no offer to let us move rooms or provide any discount to our room. Was extremely disappointed!! I will not stay here in the future! I would recommend you pay a little more for a much better experience!! Also the breakfast was subpar so don’t plan to eat there!
Annie
Annie、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月25日
Very bad service, no one spoke English so we could ask anyone anything. The bathroom didn’t work and the toilet didn’t flush properly. And the sign “deluxe” breakfast was poor.
Penny
Penny、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月16日
Staff works delightfully with guests
Najla
Najla、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月16日
I want my money back! This place made us ill!!!
Lisa
Lisa、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月13日
Yo many things
Juan Carlos
Juan Carlos、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月8日
Katina
Katina、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月8日
Very poor service
Our stay was for 5 nights. Not once was our room cleaned or towels brought to us. Asked the front desk day 2 and nothing. My daughter had to find the cleaning lady to obtain them. Day 3 was told “service is scheduled for today”. Out all day and upon return, nothing was done. Daughter again had to find cleaning lady for toilet paper. Trash was piled up in our room for days. Day 4 went to the pool to swim and get a towel or 2 and there was the smell of marijuana and open liquor bottles by the pool. Thankfully my kids did not get to them. Sad because place was at a quiet, beautiful location. Nice room. Very poor service!
Michelle
Michelle、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月4日
Seirra
Seirra、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月4日
Sticky floors for some reason, no clean smell in hallways and rooms. It smelled like humid dirt. The carpets look dirty. Water comes out the shower.
Breakfast was excellent and the personnel was very kind. Good location for dinning options and quiet surroundings.