the location close to the Scala is the only advantage here.
The reception was friendly but the challenge ist to find this little door directly beside a parking entrance. If you leave your car there, the service is ok (but 80€ per day) but don't wonder if your car is telling you all the time that it is moving. They need to jiggle all the cars around to squeeze everything in.
Housekeeping works only sometimes - even when we were away for hours for sightseeing. You notice that something must be there, when you see all the cars with dirty linen and cleaning equipment left and right of your room door but the please make our room sign worked only ones. I.e. you also do not get the free mini bar refilled or coffee etc.
The "Rooftop Restaurant" is not as you might expect. Dinner is not recommendable - even when you arrive late (the Lasagne was the worst i ever had) and breakfast service does everything to get you out again. As soon as you get there you are literally "attacked" to provide your room number (even when they should know you meanwhile). the omelette is swimming in cheap oil and the ingredients like tomatoes are still cold when you get it. When you are late they already remove everything - before the end of the breakfast time. It is customer avoidance - not customer service. Just to be clear - it is a high price location. Charging up to 600€ per night depending on the room category.
Alexander
Alexander、3 泊旅行
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10/10 (最高に素晴らしい)
2024年12月19日
CHLOE
CHLOE、3 泊旅行
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10/10 (最高に素晴らしい)
2024年12月19日
JANIS
JANIS、1 泊の家族旅行
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8/10 (とても良い)
2024年12月15日
luis
luis、2 泊旅行
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8/10 (とても良い)
2024年12月2日
Clean and good location
Good clean hotel , no view, good breakfast, no hall at the reception
David RAYMOND
David RAYMOND、3 泊旅行
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8/10 (とても良い)
2024年11月27日
Large rooms and round beds!
We were happy our rooms were ready when we arrived before the official check-in time (after a long flight). We were also pleasantly surprised with the upgraded rooms we received. The rooms were quite large and comfortable. The hotel staff were also very friendly, and helpful. The hotel is well-located and walkable to the main tourist attractions and shopping.
Oliver
Oliver、1 泊の友人との旅行
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8/10 (とても良い)
2024年11月25日
Other than the fact that both elevators were super small non standard and had issues (delays in going up/down and door sensor problem) we enjoyed our stay.
Ramin
Ramin、4 泊旅行
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10/10 (最高に素晴らしい)
2024年11月21日
Maria c
Maria c、1 泊旅行
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8/10 (とても良い)
2024年11月9日
Oscar
Oscar、4 泊旅行
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10/10 (最高に素晴らしい)
2024年11月6日
Great location and staff
Paul
Paul、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月3日
Gideon
Gideon、2 泊旅行
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6/10 (良い)
2024年11月1日
Location is perfect but parking has alot of noise. Staff is really helpful 10/10.
I am not sure the source (probably the drains) sometime there is a really bad smell in the room.
宿泊されたお客様
3 泊旅行
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10/10 (最高に素晴らしい)
2024年10月31日
Stephanie
Stephanie、1 泊旅行
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2/10 (不満)
2024年10月16日
Arkadiy
Arkadiy、2 泊旅行
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8/10 (とても良い)
2024年10月8日
Nice, but needs some attention
Pros:
Allowed us in our room a few minutes early.
Wonderful soaker tub.
Up to date electronic outlets and lighting.
Very nice breakfast.
Convenient location.
Cons:
Strange swing in room.
Had some water leaking from room above.
Had some dried blood on our sheets.
Linda
Linda、2 泊旅行
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10/10 (最高に素晴らしい)
2024年10月8日
Wonderful staff and amazing accommodations We stayed in the suite with the hot tub and sauna. Highly recommended!