We have stayed at the Michelangelo more times that we can count. Beyond its perfect location for a Theatre District visit to NYC, the never-changing hospitality and comfortable accommodations have merited our loyalty. Cesar will meet you at the door and Henry will make sure you needs are met--both are longtime employees and the essence of friendly hospitality. These are some of the largest rooms in Midtown. Many fine restaurants nearby and public transportation is easily accessed. But, for us, the bottom line is that we always feel welcome and valued by the Michelangelo team. And we'll be back for our annual visit next year.
Craig
Craig、4 泊旅行
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10/10 (最高に素晴らしい)
2024年11月25日
We always stay at the Michelangelo on our annual visit to NYC.
The staff are wonderful from the front door to the front desk and beyond.
We love the location and prefer a smaller hotel.
A few upgrades are needed but it will continue to be our New York home away from home.
William
William、10 泊旅行
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8/10 (とても良い)
2024年11月18日
NYC Show Week-end
Like classic Hotels and this is one of therm
Good Location , quiet yet right in the middle of the Theater/Times Square area...
Room was spacious and in good clean order good bed good AC ...
John A.
John A.、3 泊旅行
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10/10 (最高に素晴らしい)
2024年11月17日
Richard
Richard、3 泊旅行
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10/10 (最高に素晴らしい)
2024年11月15日
Family trip to the city
Great stay. Spacious suite the Staff from the doorman to reception was so nice and helpful.
Janice
Janice、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月12日
James
James、3 泊旅行
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10/10 (最高に素晴らしい)
2024年11月1日
Jack
Jack、2 泊旅行
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10/10 (最高に素晴らしい)
2024年10月30日
Michelangelo NYC
Hôtel idéalement placé entre Central Park et Times Square.
Chambre spacieuse et confortable.
Service de qualité.
Excellent petit-déjeuner.
A recommander
Pascal
Pascal、8 泊旅行
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10/10 (最高に素晴らしい)
2024年10月28日
The hotel services were great. The hotel employees were friendly and kind. The hotel hallways and some of the furniture could use some upgrading ,but overall a beautiful hotel.
Lee
Lee、3 泊旅行
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10/10 (最高に素晴らしい)
2024年10月27日
Almost great
The vast majority of our stay was lovely. We did encounter two unpleasant interactions however. I had requested an early check in due to certain travel arrangements and was told it would not be an issue. When we arrived at the hotel, June, a front desk staff member contacted housekeeping to request our room be turned over as soon as possible. As I stood at the front desk listening to the conversation I was appalled by the way the head of housekeeping spoke to June. She was very nasty to June and very dismissive of our request. Approximately two and one half hours later we finally changed our room from a suite to an executive king. The second unpleasant encounter was with Kendrick at the front desk. On the final night of our stay we arrived at our room only to find that our keys no longer opened our hotel room door. We understand these little glitches can happen so I took the elevator down to the lobby. Kendrick was at the front desk and I was the only other person there. He was writing on a clipboard and without looking up said, "You will have to wait." No excuse such as I will be right with you in a moment or any other customary pleasant exchange. His attitude was extremely rude and his demeanor exuded a terribly unpleasant attitude. As we finished our encounter and I received two new keys there was no "I am sorry for your inconvenience" or a "please have a pleasant evening." As an international traveler for over 40 years I have never encountered such bad behavior.