While the room was comfortable and the two staff members we interacted with were friendly enough, I will NOT stay at this property again. They charged us to park our car even though Hotels.com lists free parking as an amenity. If I was staying downtown where parking is limited, I might have understood the fee, but we were in Norcross. In addition, the breakfast was cold and very limited choices. This property was did not provide the quality that I expect from Hyatt hotels.
Pamela
Pamela、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月6日
GREAT staf
The hotel staff can't be beat. The desk people were actually NICE and helpful. We liked our room so much that we want to book the same one when we head back.
Susan
Susan、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月6日
Overall quality was average or low. Broken shower curtain hooks, water leaking from sides. Bit of the odor in the hallways, carpet was dirty.
Noman
Noman、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月6日
Winter 25
The breakfast offering was meager at best. Hot water lukewarm. One small microwave on bar. They still make you feel your getting deal by not charging you parking. We are going back to Hampton
Robert
Robert、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月4日
Kia Hing
Kia Hing、10 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
Comfortable Stay
Check in was smooth and friendly
Spacious room with living area and kitchenette Clean room and bathroom.
Decent continental breakfast
Stayed 3 nights with family in 3 rooms. Staff was friendly
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月29日
Shurhabeel
Shurhabeel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月26日
Required paid to park
This Hyatt wanted to charge us for parking. It was a pay on your phone app. Hotels.com showed free parking. Thank goodness for hotels.com customer service - who made sure that we would not be charged. If I hadn't contacted hotels.com I would have been charged $15 a day!
Steve
Steve、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月25日
CAROLYN
CAROLYN、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
diego
diego、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月17日
Truwany
Truwany、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月16日
Easy to find, easy check in/out, and situated around many restaurants and retail stores.
Stephanie
Stephanie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月10日
Good overall.
Overall my stay was good. Checking in was super smooth and the person at the front desk was super friendly. The look of the hotel is nice, not outdated and the room I stayed in was spacious. It was a bit dusty and the sink was a bit dirty, but other than that no problems with cleanliness. The breakfast was good, they had a decent variety of items. I extended my stay one more night and the staff was very accommodating and I was even able to stay in the same room I had originally gotten. The only real complaint I have was with the beds and pillows; they were not the most
comfortable. Other than that I would stay again.