Stayed there Thursday through Monday never got our room cleaned. Always had to ask for towels, coffee. We were always told to come get it because we don't have enough help. The king suite we had was roomy. The was comfortable and lots of pillows. The main issue was the couch in the living area. Both arm rest were broken and hanging off. The couch was 10+years old. Cushions were so beat up. We ask for a new couch and what they did was wheel in a twin mattress with linen. Just a mess. Overall clean hotel in main areas. Front desk service employes were eating pizza while talking to me.
Kelly
4 泊の家族旅行
10/10
Great hotel and location
Boone Bank
1 泊の家族旅行
10/10
Clean, comfortable and walking distance to everything. Will return next year.
Marjorie
2 泊旅行
8/10
Renee
3 泊旅行
10/10
Lori
3 泊旅行
8/10
This was a last minute spontaneous trip to Galena. Dubuque was only 10 minutes up the road and offered more in the way of hotels and dining locally. We weren't interested in staying in a B&B and this hotel had great reviews.
Dan
1 泊旅行
10/10
larissa
1 泊の家族旅行
8/10
Stuart
2 泊旅行
10/10
For a moderately priced hotel, this was really nice. Hotel was very clean, as was the room. Bed was quite comfortable for us. Not too hard or too soft. My only negative would be no exhaust fan in the bathroom, not even the continuous kind.
We have stayed here before several times and would definitely stay here again. Lots of dining choices within walking distance.
Rick
2 泊旅行
10/10
Joseph
1 泊旅行
10/10
brad
1 泊旅行
10/10
Check-in took a long time because the receptionist was on a very long call with someone asking questions about the hotel...it seemed like an eternity. She probably should have put the person on hold and checked the three different people including me in. The shuttle was super convenient and that guy was great!
宿泊されたお客様
2 泊の友人との旅行
8/10
The Holiday Inn is a nice hotel in downtown Dubuque. It is new and modern and quite comfortable. The rooms were nice and clean and we had a great view from our room.
We had plans for most of the afternoon and early evening outside of the hotel. We planned to enjoy the evening in the hotel pool and hot tub. But the hot tub was not functional and the pool area had a big sign that says "Under Renovation". Disappointed that we could not use the hot tub.
Kent
1 泊旅行
10/10
Benjamin
4 泊旅行
10/10
Early check in. Excellent front desk personnel. CLEAN!
Beverly
1 泊の友人との旅行
10/10
Love this place!!
Michael
1 泊旅行
4/10
The room was dirty (door rails for the shower had built up gunk, sink drains were very dirty, they was a random 2 inch screw on thy bedroom floor). All of the faucets were really loose. The bed was 3 inches off the base so I hit my leg on it walking by the bed. Pull out bed had about a 2 inch jail mattress. Walls and headboard were all scuffed up and dirty. Headboard looked like something sprayed or to clean, but forgot to clean. Both air conditioner panels were broken and taped back on.
Josie
1 泊の家族旅行
8/10
Conveniently located in next to everything!
Eric
2 泊の友人との旅行
10/10
Close to Diamond Jo casino, free shuttle service
Mickey
1 泊の友人との旅行
10/10
the restaurant in the hotel is great
Ellen
1 泊の家族旅行
10/10
We love coming here, beds super comfortable very clean!
ROCHELLE
1 泊の恋人との旅行
4/10
The over all stay was alright. Was not to happy apon arrival walking into our room and seeing what looked like ashes from a cigar on our bed. I refused to sleep in that bed bud my husband brushed it off and slept in it. We knew they were very busy and most likely didnt have any other rooms so we didn't bother with it.
Tried to add a photo but the site wouldnt allow me to.