Staff member at the front desk was friendly and helpful. The hotel clearly has undergone a recent reno to modernize and our room was pretty basic, but very comfortable. No lamps on nightstand, but we requested one from the front desk and she brought it within 5 minutes. For the price we got through Hotels.com ($81 all in), we have absolutely no complaints. Room was clean, water hot, bed comfortable, and staff friendly. The hotel clearly needs some finishing touches yet, but was perfect for a comfortable night sleep while driving across country. Would recommend as long as you keep your expectations realistic.