This apartment is a great base to explore polignano a mare. It is clean and well located. However, the staff do not speak any English and there is much to be desired in terms of organisation. We had to wait 2 hours to have access to our room from check in time. We had to adjust our plans to facilitate this and had to wait nearby with all of our luggage. We also had to wait 45 minutes for someone to come and unlock the parking lot where we paid 20€ through the b&b to park our car the morning after our stay.