2/10 (不満)
2025 年 11 月 21 日
When I booked the date it gave me two dates in blue so I tried to click on one but they both remained. I thought then that that must mean staying Sep 27 checking out Sep 28. So a day or so later when I checked it gave me Sep 28 and not Sep 27 the day i needed. I called Seep Inn requesting to change date and she told me I would have to get ahold of Hotels.com which I did. The lady that I talked to was very kind and tried to help me. She got ahold of Sleep Inn and when she got back to me she said that the person at the desk would not change the day and I got the indication she was not to nice about it. She gave me a 800 number to call of Sleep Inn executive branch. They were very kind also and suggested a 3 way call with him and Sleep Inn and me to try to resolve this even to upgrade but change the night to Sep 27, he also checked and told me that they had plenty of rooms available for the night of the 27th. So I called Sleep Inn and told her that I was going to do the call, she not only was very rude but hung up on me!!! How professional is that. I was not only treated very badly but had to find a different place to stay and out the money that I had to pay for a room I didn't even stay in. I've made sure I've told all my family and friends to stay at any Sleep Inn.
Garth
Garth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
