There is no coffee in our room sometimes. And there is nobody at front desk sometimes. Gym is narrow. The surrounding area is under construction, a little annoying.
宿泊されたお客様
2 泊の出張
2/10
I booked this hotel through Expedia.
When i checked in, the staff said there is no reservation under my name. They say they would check me in with new reservation. That means I needed to pay again. In the other hand, they said they do not prepare the evidence that i was not able to stay with the original reservation. I wondered how I would negotiate with Expedia to get refund. While I was talking on the phone with Expedia (How come should I call them by myself), all the reservation was gone, they said.
I was talking with Expedia just in front of the checking counter. I am not able to understand why they sold all the rooms when they have a customer in trouble in front of them.
I needed to find another hotel at midnight after taking more than 10-hour flight...
John
1 泊の友人との旅行
8/10
Hotel was and room was well maintained and clean
patricia
1 泊旅行
6/10
We had a nice stay at this hotel, but feel like it wasn't super clean or well kept. There are a lot of small things you could do to make the place look and feel better. Overall it was a good experience, but its time to do some updating and overall the cleaning services.
宿泊されたお客様
3 泊の出張
8/10
宿泊されたお客様
3 泊旅行
10/10
It was located perfectly across from TD garden. The people were friendly and great.
Sabrina
1 泊の家族旅行
10/10
Daren
1 泊の友人との旅行
10/10
It was a great experience! Very comfortable and clean! Perfect spot for attending anything at TD GARDEN
Amy
1 泊旅行
10/10
Great stay, but needs to provide a nice coffee bar in lobby for morning time
KIMBERLY
1 泊の家族旅行
10/10
Love hotel indigo! Charming hotel with super comfortable beds and clean rooms. Conveniently located near the Boston Garden and restaurant is open until 1am. Service is always outstanding.
Melissa
1 泊の家族旅行
10/10
Lindsey
1 泊旅行
8/10
Dan
1 泊旅行
10/10
Edison at the front desk was a delight to work with!
Melanie
1 泊の恋人との旅行
10/10
Wonderful staff. Old building that could use some updating. Very convenient to TD Gardens
Kathleen
1 泊の家族旅行
8/10
Nice hotel, however it’s my fault I didn’t research more. Our room was on the street side, across from a bar (on game night). I attended the event as well and wanted to go right to bed after, but due to the noise directly outside my window I couldn’t. Again, I should have done my research before booking. Otherwise, it was a nice hotel and would have been lovely if it wasn’t a game night.
Courtney
1 泊の家族旅行
10/10
Great people!
Shannon
1 泊旅行
10/10
Heather
1 泊旅行
10/10
Location is beyond convenient. TD Garden, Hubhall food court & Sullys! Super friendly staff helped us be lobster roll virgins no longer(go to Pauli's, 10 min. walk) Kudos to Edison!!
Suzanne
3 泊旅行
10/10
Stylish, new & well-maintained
Elizabeth
1 泊旅行
4/10
Melissa
1 泊旅行
2/10
I had to cancel because I have Covid. I sent them a message and they didn’t answer it. I did not expect reimbursement. I did expect an answer.