Just came back from Boston ( now in London U.K.). The staffs are all professional and very friendly which we felt welcoming . The concierge and the driver Dave are always there for you whenever you have questions and give you some tips of places you should go . We stayed in 1501 which is absolutely spectacular. You can enjoy both city and partial harbour view and VERY spacious room. The room was sparkly clean and bottle of waters are always available and you can ask for more whenever you want ! I was amazed by how equipped the gym was ( usually I do floor exercise so I was pleased by the equipments ). The only downside was when I ordered in-room breakfast , I was given a used mustard .... in such flu season ...I called the room service and they were shocked that I got used mustard ( didn’t believed me at first . ). The ketchup and the Jam were all brand new . All in all I would definitely stay in Boston harbour again because I enjoyed having good chat with the concierge and the room was spectacular . Thank you !
One of the best hotel stays I’ve experienced. Loved this hotel , the location and customer service was exceptional! Location was great , right on the harbor. Close to the north end. Just book it!
ZORIMAR
ZORIMAR、3 泊旅行
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10/10 (最高に素晴らしい)
2024年10月30日
Lori
Lori、2 泊旅行
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10/10 (最高に素晴らしい)
2024年10月6日
Saturday Hotel Stay
Hotel is fantastic. Very clean and in perfect shape. You can tell this is a 5 star hotel. Staff is very friendly and welcoming.
Robert
Robert、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月25日
Nicholas
Nicholas、3 泊旅行
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10/10 (最高に素晴らしい)
2024年9月23日
Kristine
Kristine、3 泊旅行
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4/10 (まあまあ)
2024年9月20日
Unfortunately, we had a horrible experience at this hotel. I can only assume we were given the worst room because we booked through Expedia instead of directly through the hotel, although we paid for 5 nights. Asked for a room change immediately and we're denied due to the hotel being full. Paid for a harbor view but were given a very obstructed view. After sleeping 3 nights in the dilapidated bed, the manager finally moved us but not without much pain and stress! Would not return.
***Update-Called and spoke with Steve Johnson, Operational Manager.
cristie
cristie、5 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月4日
Susan
Susan、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月4日
SADEEV
SADEEV、2 泊旅行
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8/10 (とても良い)
2024年9月3日
Shiming
Shiming、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月2日
Room size was misleading as lots of the sq footage was taken up by hall area. Beds were super comfy and service was excellent. Will be improved when new health and pool facilities are open as you would expect these in 5 star property. Would recommend the hotel to others. Our air con broke on first day and they were very efficient at fixing but was a bit temperamental for the rest of the 4 night stay
Joanne
Joanne、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月1日
Great experience!
sapna
sapna、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月1日
Truly exceptional service and a wonderful experience each day! Jody at the front desk was wonderful.