Hotel was still under renovations in some areas. I think they could have a better entrance so u don't have to walk thru all the dusty areas. The room was excellent very clean and inviting. Staff was very friendly and helpful as I had to cancel a reserved room for my son. No Cancellation fee was charged.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月3日
Considering the hotel is going through construction. Check in was good. The room was fair - the sheets on the bed had hair strands around the pillows. and their were stains on some of the covers. The bathroom was omitting a 2nd trash can, which i requested, but did not receive. After I requested the linens to be replaced. The room was fine.
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月2日
Kevin
Kevin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月1日
When we arrived were not completely aware of all the renovations and were pretty annoyed that some of the services/facilities were not open or in service. We arrived in our room and there was hair on the counter next to the bed and also in the bed when we pulled back the sheet. Then opened the mini Fridge and it was full of water which was leaking all over the floor and a large puddle. When we went to call the front desk from the phone in the room the phone was not connected and when I say not connected I mean no Jack plug from the phone to the wall. So yes we requested another room.
Bring us to the next room and things were ok other than the barn door to the bathroom would not open and close well, I think was not on the track. And it was a ok room, nothing special. And then here comes 10pm and my daughter looks over to a bug crawling in the bed. We wanted out at that point and honestly just dealt since we had already asked for another room. We are not bougie but we do ask for clean accommodations and these were not considering all the issues we had within just the first 10 minutes.
Would not recommend this hotel and we will not be going back. The renovations they are doing look like will be nice just hope the maintenance and housekeeping of the rooms improve for future guests. We also spoke with a woman on the elevator that agreed with what we were annoyed by and she said at least was cheap, sorry not cheap enough for what we dealt with. Photos are deceiving
Christian
Christian、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月1日
Michael
Michael、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月29日
Allen
Allen、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月28日
Jennifer
Jennifer、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月27日
The property is under construction at the moment and as a result there are some slight changes which would be expected, but the suites are quite nice.
The staff was very kind and accommodating throughout and we were comfortable.
I have always loved this property for the convenience and comfort.
The major renovation is going well. My only issue is that while everything is great, while there was a nice refrigerator there was no microwave in our suite.
That will definitely send me to try another hotel if they are not added.
Will look into it.
If not replaced it’s a definite game changer.
Claudette
Claudette、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月25日
Kimberly
Kimberly、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月21日
The ratings are somewhat low only because of the renovations underway for the property upgrades. It is a bit confusing to figure out how to get to the new "lobby" to check in however, the upgrades look great so far!
Tammy
Tammy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月19日
I was happy, even with the construction down there!
Jenny
Jenny、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月18日
It was very clean & up to date. Staff was nice & accommodations were great!
Deanna
Deanna、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月15日
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月14日
Na
Donna
Donna、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月14日
The room was nice and the staff were very friendly however it should have been indicated at the time of booking that the hotel was under renovation, I would have chosen something else for my anniversary.
Kendra
Kendra、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月10日
Nicholas
Nicholas、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月8日
Very clean. Great place to stay
Beverly
Beverly、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月6日
antoinette
antoinette、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月6日
Renovations suck, updated hallways & rooms are cool though.