エリザ ホテル

Emre at the front desk went above and beyond his job description. Because of Friday prayer the streets around the hotel were closed so there was no way for a taxi to make it to the hotel. Emre then accompanied me and carried most of my heavy luggage for 10 minutes so I could get a cab to the airport. On his own I initiative! Wow, talk about great customer service. I would not have made it by myself with all that luggage so thank you, Emre🙏

The hotel is in a good location, near the Grand Bazar, shops and the Ayasophia Mosque and Ahmet Sultan Mosque. The staff are helpful but not very responsive. We stayed for two nights and both nights we asked for a knife to cut fruits we were told yes and that someone will bring it to our room but no body did. Apart from that it was reasonable and clean.

We were very pleased with our stay at Eliza Hotel in Sultanahmet. The location was great, restaurants and shops within walking distance. Our room was very spacious, perfect for 4 people. Our room was cleaned and stocked with fresh towels almost everyday. Breakfast was served on the terrace with a view of the ocean, all covid safe. The staff at the front desk were very helpful with anything that we needed. I would definitely recommend staying here to anyone traveling to Istanbul.

Pleasant stay. Location was amazing especially if you’re going to be shopping. Our room was a bit small and the pillows were hard. Apparently the opposite rooms were bigger.

This not a hotel. A house turn into the hotel. My family got very terrible experience with this property. Very tiny beds and rooms. I wouldn’t recommend anyone to go by stars. Totally waste of ssss.....

Great hotel and good location for business

10/10 Fantastic breakfast. Emre from reception was very helpful and friendly. Unfortunately only negative point: there was a problem with my toilet that I reported several times and nobody fixed it. Great location for all the major tourist sites and traditional Turkish food nearby.

Very clean and amazing staff. Enjoyed my stay at this hotel. Close to Sultanahmet square and Blue Mosque. Breakfast was also good. Will stay hear again in the future.

The safe in the room was not screwed down so that a person could pick it up and carry it away. We reported this to the front desk, but the situation had not been remedied when we left 4 days later.

Hotel is new. Room had 2 single beds in and had enough space to move about with no problems. Bathroom was also good. Hotel was overall clean and decorated well. All Staff were polite, friendly and helpful. Breakfast was good - fresh with plenty of options. Nice small hotel run by hardworking people who are like a family. You feel welcomed. Stayed 9 nights and cannot say they let me down. If there is one negative it is that the hotel, like other hotels in this area, are surrounded by shoe, trainer shops who supply to to retailers. Hence, boxes all day cover parts of road, pavement. But I got used to it and would still give hotel 10