To start the parking (finding the parking) was very difficult. I had to call the hotel to find out where to park. Upon walking into the hotel the front desk staff was very nice. That’s about where my great experience was over. Getting on the the elevator it was very shaky and small. Then getting to the 18th floor where we had a 2 bedroom family room when we got to our room and opened the door we had to shove and once inside the door almost fell off the hinges because they were loose we had to lift up on the door and push it closed. Then first world problems the TVs were not working so had to call someone to come change the input as we didn’t have access to that remote. When they get their the laughed at the door and stated someone should fix that… no duh. Then upon going into the bathroom we found out the sick had no hot water when you turned the faucet there was nothing, then when we went to take a shower it was luke warm never got hot even when cracked all the way up. My kids wanted to go swimming so took them down to the pool but soon found out it was not warm either and didn’t swim long. We didn’t wait the breakfast so don’t know how that was. It’s clear this hotel needs a big renovation and I’m sure the draw is the location so close to the event center but to pay what we did and the quality was disappointing.
Emily
Emily、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月11日
The location and view was awesome!
The location was awesome! Being right downtown and in the middle of everything could not be beat! I felt that the price was well worth the location and the overall quality of the room. The only complaints would be, there was no mini refrigerator and microwave was broken. It had the cabinet for refrigerator, but it was empty when you opened it. So we couldn't store any leftover foods from the restaurants we visited and also had to warm up food in the downstairs lobby. However, it really wasn't a huge deal. We didn't visit Omaha to eat in our hotel room. Everything else was spot on!
James
James、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
CHRSTINA
CHRSTINA、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月23日
Tracy
Tracy、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月22日
Nice hotel
Nice older hotel with friendly staff and easy parking. The water was having issues and I’d have to let it run for 10-15 mins to get hot shower water.
Megan
Megan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
Always top notch customer service on every visit. The front desk staff always keeps you informed, very friendly, proffessional customer service agents. The restaurant breakfast buffet is top notch. And this year i tried the bar in the hotel and had a reuben sandwhich with fries. It was so yummy and delicious. Can't wait till I book my next stay with your great hotel.
garland
garland、5 泊旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Melody
Melody、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月13日
When we got there we had to wait after we were told we could check in early. That wasn’t bad but inconvenient. When we got to our room it was not the room we expected at all. We were told we had a seperate living room from the bedroom but we just had one big room. The bathroom had black mold above the sink, the tub looked as though it had been painted and the paint around the drain was coming off pretty bad. We were told that we would have a large bathroom which also was not the case. The bed was like sleeping on a cot because it was so hard. The lining around the bed was coming off. The furniture was very dated. The table had exposed wood because it was so old. The mini fridge smelt bad…. It was really disappointing because the rest of the hotel was very nice. I have stayed at a few double trees and this one by far was the worst one. I guess I will go back to the embassy suites from now on. I would not recommend this hotel.
Michael
Michael、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月12日
Best shuttle transportation
Shuttle to baseball field and other places was fantastic
Sarah
Sarah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月9日
Ashley
Ashley、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月28日
The city fire Marshall closed the property due to an elevator being out of commission. You never could reach them because they wouldn't answer the phone.
Ronnie
Ronnie、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月27日
Dennis
Dennis、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月23日
The staff were so helpful and warm. The room was clean, beds comfortable, and the workout facilities were great too!
Andrea
Andrea、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月22日
Jarrett
Jarrett、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月19日
Wilfredo
Wilfredo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月19日
Horrible service
Kyle
Kyle、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月13日
Bad
George
George、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月28日
Leonard
Leonard、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月22日
Clean and safe
Gabriela
Gabriela、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月21日
Excelente
Valeria
Valeria、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月21日
Kimberly
Kimberly、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月14日
When we first arrived we got a room when we entered the ceiling was caved in.
Went downstairs to the lobby got a 2nd room and the carpet was sopping wet and smelled liked mildew
3rd room air and fan stopped working in the middle of the night. Went to talk to a manager in the morning and explained all the above and got a welp I’m sorry we will have someone look into it. It’s a 100 degrees out we been outside all day exhausted took over an hour to get a room and the air went out. Some sort of compensation like a Buffett meal ticket a next night free something !