they didnt let me stay in hotel. claimed that they didnt find my reservation. i want a full refund. intried getting ahold of your customers service but they also couldn’t find my reservation.
anahy
anahy、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 6 月 30 日
Alexis
Alexis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021 年 5 月 30 日
Property was overbooked no vacancies and also the next hotel was booked
宿泊されたお客様
1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2021 年 5 月 24 日
They said the were over book and had cancel my reservation but I never receive a call or email I arrived at the hotel at midnight with my family expecting to rest only to find out they had cancel my reservation due to being over book. How disappointed and upset I was and I still have not receive my refund
Maria
Maria、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021 年 3 月 31 日
Worse Service Ever
Didn't Stay Because When We Got To Hotel After Booking And Paying For It He Told Me No Rooms Were Available And I Couldn't Get A Refund Worse Hotel And Service Ever
Kenisha
Kenisha、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021 年 3 月 30 日
宿泊されたお客様
3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2021 年 3 月 25 日
Nicole
Nicole、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2021 年 3 月 22 日
Art
Art、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2021 年 2 月 24 日
Sakha
Sakha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021 年 2 月 19 日
The lady that checked me in was very nice. Hotel hallways weren’t clean and smelled like cigarette smoke. The countertops and tables in the room were not cleaned properly. After I sanitized all surfaces, small roaches began crawling on the bedside table. Upon checking out, the older gentleman at the desk didn’t apologize and told me to call the third party company I booked with for my refund.