I could have a wonderful trip to Lexington thanks to all of this hotel's staff.
Maybe the hotel is not so new, but it was kept in very nice condition.
Hotel staffs were so friendly and considerate that they offered some irregular helps for my sightseeing.
And also this hotel run a shuttle to Bluegrass airport in early morning, from 4:30AM.
It was very helpful for me (I have no car on this trip) to use a precious travel-time meaningfully.
I will reserve this hotel again when I visit Lexington next time. Thank you.
I travel frequently with my DeafBlind son. We always stay at a hotel near an airport with free shuttle service and a complimentary breakfast. That is why I chose the Fairfield Inn Keenland. I called the front desk prior to arrival and got info on the shuttle. When I called I was told there might be a problem. Subsequently I was told the shuttle would not come and we should take a taxi and they would pay for it. When we got to the hotel I was told I had to pay for the taxi and the charge would be deducted from room charge. Upon check out they said that would not be the case since I booked through Expedia. I booked through you. I am a BonVoy member. The shuttle was supposed to take us back to the airport but we had to Uber. I will get my $50.00 back.
David
1 泊の家族旅行
10/10
Thelma
3 泊旅行
8/10
宿泊されたお客様
2 泊旅行
8/10
FEI
6 泊旅行
8/10
Close to airport
Lou Ann
1 泊の出張
6/10
It was okay. The bathroom was exceptionally small, like you have to climb on the toilet to shut the door small. The bed was a little hard for my liking. Some small stains. Good location and quiet.
宿泊されたお客様
1 泊旅行
10/10
Donald
2 泊旅行
10/10
Great service. I left an important item and it was sent overnight the next day. Friendly staff.
Vicki
2 泊旅行
10/10
Property is conveniently located for restaurants and shopping. Very clean, friendly staff, Adela was top notch,