Service sucked. Housekeeping was not available. We had to wash our own towels. They charge me resort fees which was just crazy amount and that was after I paid in full
Maciej
Maciej、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年5月2日
Great Staff and close access to the beach
宿泊されたお客様
2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2021年1月20日
Valerie
Valerie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年6月28日
dan
dan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年3月2日
Every single little detail was an extra charge. Room had a lot of small issues. Service for the room terrible. WAY overpriced for what we got. Would not go again.
Debbie
Debbie、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2020年1月14日
Irina
Irina、8 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年9月11日
Everything from staff( Ricardo) attending to all our needs, to services (pool, restaurant) perfect setting for a family reunion. We will definitely come back and this time take advantage of All the places and ideas that they told us about. Great Customer service.
RickyRicardo
RickyRicardo、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019年4月8日
After receiving a call the morning I was going to fly in they indicated that the property was not available any longer and they offered me cancellation which I said was fine. Then they told me I had to call Orbitz. I called Orbitz and spent an hour on the phone with them and they said that I could not cancel because it was a non-cancelable reservation. We went round and round. Then received eight email confirmations that I was all set. I got to the property checked in they indicated there were $300 additional charges beyond what Orbitz confirmed for my bill. They also charge me for parking and I did not have a car. After the first day they called me from the property management company and said that I had to get out of the room and they physically removed my property from the room. They said that I was only allowed to stay there for one night even though I have eight email confirmations from Orbitz the day of my travel confirming a two night stay. This was one of the worst experiences I’ve ever had in my life and I will never use Orbitz again nor will I ever recommend them to anyone. This was a complete nightmare and I am seriously considering legal action based upon their illegal entry into my room.
When I last spoke with the lady from Orbitz who I was on the phone with for over an hour I told her I expected some consideration and I never heard anything back. This was even before they physically remove my property from the room. They locked me out of the room.More