Celebrating a double b-day and was our 3rd stay at this Hotel and it continues to exceed our expectations.
Mark
Mark、3 泊旅行
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10/10 (最高に素晴らしい)
2025年2月5日
Excelente
Excelente, quarto muito limpo e confortavél. Hotel possui ótima localização.
rafael
rafael、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年2月4日
Alexandra
Alexandra、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年2月2日
KOOKIL
KOOKIL、7 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月28日
Great location, great staff, clean, couldn’t be better
Fiona
Fiona、4 泊の出張
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10/10 (最高に素晴らしい)
2025年1月25日
Would stay here again!
Would definitely stay here again! My room was a great size for NY, property was clean, beds were comfortable and staff was nice.
Kimberly
Kimberly、3 泊の友人との旅行
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10/10 (最高に素晴らしい)
2025年1月16日
Excellent Stay !
The service was superior to expectation. I received an early check-in without hassle upon arrival. White glove Bellmen service made it a pleasure to stay. They were dressed in fashion and ready in a flash to arrange a taxi, store your luggage, open the door or simply greet you with a smile. Elegance would be the best word to describe them all. And at a fraction of the cost of staying at other luxury hotels in NYC. The lobby smelled fresh and inviting. The hotel was decorated spectacularly over the holiday season which put you in the festive mood. Not as crowded as some luxury hotels where tourists pour in just to take photos or order a drink. Location is excellent to walk to Rockefeller or Times Square, Central Park, Shops on 5th Avenue etc... I definitely would stay at Lotte again!
Sidia
Sidia、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2025年1月15日
Garrett
Garrett、4 泊旅行
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10/10 (最高に素晴らしい)
2025年1月14日
Harold
Harold、2 泊旅行
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10/10 (最高に素晴らしい)
2025年1月13日
Andre
Andre、2 泊の出張
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10/10 (最高に素晴らしい)
2025年1月13日
Excellent location. Fantastic staff
Great stay. Because of business travel, I have stayed at many hotels in NYC. The Lotte New York Palace is my favorite. While there are some very nice hotels in NYC, the location and the staffing of this hotel sets it apart. I truly marvel at the friendliness of the staff. Special kudos to Maurice in security. He manages the throngs of visitors and tourists in a very very nice way. He even helped take a picture of my wife and me in front of the courtyard Christmas tree.