The service by the staff was extraordinarily they all made such an effort to make my stay as happy and as content as the team could. All the staff seem so well trained in customer service, they were all professional very polite, kind and welcoming.
The manager Joe recommended what activities were available on the island, they organised for drivers from and back to the hotel. They helped me arrange all activities.
I would highly recommend this hotel as the staff are amazing. I had a room with ocean view which was so nice.
corrina
corrina、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月13日
It seems that they are understaffed in the restaurant, but very quick service for the room service. The establishment looks like not in good maintenance, it's new establishment but looks older than it should be. When we were there, they are renovating the pool, so we cant use the pool.
Location is great because it's near to the harbour for the land hopping. All in all, it's okay.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年6月2日
Beautiful Belitung, friendly peoples
The hotel is ok, staff friendly, the only problem lots of little ants especially in the bathroom, even after being fixed it will come back again, also no hand towels at the end using more main towels the need to be replaced everyday. Otherwise I am happy with the service.
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年5月6日
Everything is good except the water of the pool is not good
Wing Lok
Wing Lok、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年3月13日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年3月16日
Ernita
Ernita、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月27日
Upon check-in we realize that the booking we made changed without our acknowledgement and it made our stay unhappy.
understand it is not the hotel fault but this has made our stay unpleasant.
there are a few place hotel can improve in future.
1. we stay for a total of 4 nights. housekeeping clean up our room however they did not clean the floor, change the bedsheet and toiletries was not fill everyday.
2. we ordered room services. As per the menu, the food come with seafood but when it delivered to our room, it's only vegetable and seafood missing.
3. we ordered mix juice (Avacado + dragon fruits) but when they deliver to our room, it became pure Avacado juice and we paid for mix juice price.
Phylicia
Phylicia、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年2月5日
Room was clean and comfortable,however, it got mosquitoes which disturbed my sleep.
Love the infinity pool but water not that clean as guests did not wear the proper swimming attire.
Food was not that great. I had uncooked meat on my bbq dinner and my half boil egg was not cook too.
宿泊されたお客様
3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月28日
A new property with an amazing view of Tanjung Binga. But keep in mind it's on a secluded part of the island, so there's not much tourist facilities around.
Khaleeq
Khaleeq、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年11月21日
Saharudin
Saharudin、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年10月11日
beautiful hotel with good food and view!
ILI
ILI、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年9月23日
Séjour en famille
Beau séjour en famille
Coin calme dans un petit village
L'hotel est nouveau et doit encore aménager sa plage
Personnel très sympathique
Christian
Christian、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年4月26日
All services & environment at swissbel are really great, excellent, amazing. Breakfast delicious, the room is cozy, service is good, swimmingpool is great. Children dont want to go home. There is private beach. View to the beach from our room we can see sunset & the Light house at Lengkuas island.
I will come again someday if the beach club ready to use
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年4月19日
It is a little gem located away from the hustle and bustle of the city. Great place to unwind and relax!