We arrived a bit early but the front desk offered to speed up the services to accomodate us. Real friendly staff and the supper was great.
Johann
Johann、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月21日
Faith is an asset. Polite. Warm and cordial. Helpful. Lovely person to have at your Frontline.
Sarge
Sarge、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年2月17日
Shocking
The hotel is not nearly as nice as it looks in the pictures. I would definitely not go back. The standard of the so-called premium apartment is absolutely shocking. The place has holes in the walls, light sockets not in properly, electics very dodgy , im surprised we didn't get an electric shock, the lights would go on and off. The painting standards looked like a 5 year old had done it, as you can see in the photos.
The so called restaurant had very limited menu and its not the sort of place you would enjoy. There was only one restaurant in walking distance so not many alternatives.
I was offered a small refund for the poor service , but they have not honoured that.
Lisa
Lisa、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2022年4月5日
Just an okay stay but good location
The location- less than 5min walk to the Granny Pool beach and 20 to Thompson was the plus for this hotel oh and the spacious rooms - HOWEVER,our patios for both bedrooms were filthy ,sliding doors and railings muddy ,cigarettes littered - I had to go downstairs to call the cleaners to clean after I tried to sanitize and dust myself and it took all of 20 min per room balcony to show the state they were in … the entire property actually was just not the cleanest ,even the pool was cleaned just once during our 3 day stay ,tables and chairs not wiped at the pool area - cigarette butts everywhere - the cleaners though pleasant enough woke us up at 7:30 calling out to each other the first night until I couldn’t take it and asked them to keep it down - the restaurant was decent enough ,the young lady on day shift a joy ,evening shift and a guy on the morning shift were sour .They kept giving us food without cutlery or serviettes ?!?we ALWAYS had to ask - the young lady at reception was friendly and eager … overall just an okay stay
Karabo
Karabo、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年3月13日
Chanel
Chanel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年3月7日
christine
christine、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年2月9日
Rhyne
Rhyne、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年2月7日
Mohammed
Mohammed、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年1月12日
Staff is doing their best but they seem not to have resources, i.e. breakfast food, no fresh bread.
Pool was dirty, therefore could not use it. Water was leaking from toilet pipe. TV was not working first night.
Therefore cannot be a 4 star place.
Staff was however willing to help.
ZILO
ZILO、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年1月12日
Great stay
daren
daren、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年1月5日
Initially, I booked one night at the hotel. I extended my stay with two more nights after my arrival here. Unfortunately, the hotel did not have availability for a 4th night. The staff is friendly and helpful. Loved my stay!
Elena
Elena、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年1月5日
Toilette was leaking sewage into the whole bathroom.
Roman
Roman、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年1月3日
Book at your own risk!!!
There was nothing good about the establishment. We were allocated in a wrong room and they refused to put us in our room since the TV was not working at room they put us in and there was a lot of noise from next door. It took more than an hour to serve us breakfast and when they finally served it, it was a wrong order and they served us half cooked sausages. We had to cut our stay short because they were nit attending to our complaints. I'd say book at your own risk!!!
Nombuso
Nombuso、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年11月10日
WiFi not working and poor cellular coverage
WiFi wasn’t working for the entire stay. Staff from my company stayed there and were told breakfast wasn’t included even though it was shown that way when we booked on hotels.com. I had to clarify this with the person working there to ensure there was no charge for breakfast put through.
Kevin
Kevin、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年10月20日
Quentin
Quentin、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年9月14日
Nice place
It was OK for Ballito
Fred
Fred、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年8月2日
Good stay. I will be back.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月28日
Enjoyed it very much.
Maria
Maria、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年11月23日
The staff are lovely and the suites amazing! Highly recommended!
Katharina
Katharina、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年7月8日
Need more than 1 night.
Only a one night but definitely needs more than 1 night to really appreciate what it offers
Pieter
Pieter、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年2月18日
Chilenye
Chilenye、1 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年1月9日
Pretty but needs work
The DSTV in the room did not work and I have been double billed. I paid through hotels.com and the hotel made me pay too.