Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Tan
Tan、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月11日
Best service in any hotel I’ve stayed in
Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.
Christopher
Christopher、5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
gianpaul
gianpaul、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月2日
Excellent
Hardi
Hardi、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月31日
Large condos. Really relaxing. Ski in ski out
ALAIN
ALAIN、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月21日
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows.
The hotel is modern and stylish and everything is new and in pristine condition.
Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines).
My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Maria
Maria、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月13日
Yuchun
Yuchun、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年4月8日
NIce view !
It's a tidy place to stay close to the lift chairs & nice view.
About the dry room & storage, no as connivence as most of the ski in-out resort but just enough. There's not enough warm to dry the gears over night.....
宿泊されたお客様
5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月31日
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Judy
Judy、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月31日
Easy access to hirafu ski lift.
A lot of shops for eating
Hangkun
Hangkun、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月30日
King Yiu Peter
King Yiu Peter、5 泊旅行
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10/10 (最高に素晴らしい)
2024年3月26日
Very good experience, excellent service all staff was very helpful n welcoming, room was great well equiped, location fantastic.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月20日
Excellent location, truly ski in ski out, fantastic staff.
Pui Shan
Pui Shan、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月16日
Everything is perfect
Just a perfect stay in The Maples Hotel.
Wverything is perfect, we are group of 9 people and got a good stay in the penthouse.
the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko
HOI PING
HOI PING、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年3月14日
Booking ski/snowboard lessons with the hotel
Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.
宿泊されたお客様
6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月17日
Judy
Judy、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月13日
All was great at the Maples.
Ray
Ray、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年2月3日
no breakfast service
byoungho
byoungho、7 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月2日
Great location!
Great location and service! Wish they had an Onsen but otherwise perfect!