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Hotel Cartagena Dubai

4.0 star property
Beach hotel with beach shuttle, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cartagena Dubai

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Front of property
Superior Ocean View | Beach/ocean view
Superior Ocean View | Premium bedding, minibar, in-room safe, desk
Sundeck

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Children's pool
  • Playground on site
  • Full-sized refrigerator/freezer
  • Television
  • Terrace
  • Daily housekeeping
The price is ￥19,209
￥19,209 total
includes taxes & fees
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Junior Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 43.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Ocean View

Superior Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master Suite Ocean View

Master Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Master Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

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8.4 out of 10, Very Good, (742)
The price is ￥78,738
￥78,738 total
includes taxes & fees
Dec 11 - Dec 12
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About the neighborhood

Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.2 km
  • Clock Tower - 4 min drive - 2.5 km
  • Cartagena de Indias Convention Center - 4 min drive - 2.6 km
  • San Felipe de Barajas Castle - 5 min drive - 3.3 km
  • Castillo Grande Beach - 20 min drive - 2.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Morena Marisqueria - ‬1 min walk
  • ‪La Brioche - ‬4 min walk
  • ‪El Gran Pandebono - ‬4 min walk

About this property

Hotel Cartagena Dubai

At Hotel Cartagena Dubai, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Bocagrande Beach. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and mani/pedis. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, a nightclub, and a rooftop terrace.

All inclusive

All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 244 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*

Offsite

  • Area shuttle within 3 meters*
  • Beach shuttle*
  • Free shopping center shuttle
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground

What to do

  • Beach shuttle (surcharge)
  • Pool table
  • Beach access
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby

Working away

  • 2 meeting rooms
  • Conference center (1615 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Nightclub
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 45000 per person
  • Airport shuttle service is offered for an extra charge of COP 90000 per room (roundtrip)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service to the beach, casino, and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge of COP 100000 (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Cartagena Dubai
Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Dubai offer free cancellation for a full refund?
Yes, Hotel Cartagena Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cartagena Dubai?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Cartagena Dubai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Cartagena Dubai?
Yes, there's free self and extended parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Cartagena Dubai?
Yes, an airport shuttle is available. The charge is COP 90000 per room roundtrip.
What are the check-in and check-out times at Hotel Cartagena Dubai?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of COP 100000 (subject to availability).
Is there an onsite casino at Hotel Cartagena Dubai?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.
What is there to do at Hotel Cartagena Dubai and nearby?
Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. Hotel Cartagena Dubai also has a sauna and a steam room, as well as an arcade.
Are there restaurants at or near Hotel Cartagena Dubai?
Yes, there's an onsite restaurant.
What's the area around Hotel Cartagena Dubai like?
Hotel Cartagena Dubai is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Plaza Bocagrande Commercial Center and 19 minutes' walk from El Laguito Beach.

Hotel Cartagena Dubai Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Dermiss, 5-night trip
Verified Expedia guest review

2/10 Poor

I asked Expedia to help me recover my money the second day I was at this place. I don’t think it should be included in any of your listings as a place to go. It’s very expensive, and it needs to be closed down. It’s very, very gross
cande, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I love it
Rolando, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It’s close toeverything
Armando, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Perfect
Oscar, 2-night trip
Verified Expedia guest review

2/10 Poor

The view was excellent, but rest was very poor
J. Luis Cuauhtemoc Tovar, 8-night trip
Verified Orbitz guest review

2/10 Poor

Poor Food, and no hand Towels and no wash clothes
Mayra, 5-night trip
Verified Expedia guest review

6/10 Good

House keeping needs more attention. There were some areas that were not cleaned, or were moldy. Food served at the buffet was good, but portion sizes were small and limited. Staff were nice enough but not friendly/inviting. The elevator doors close too sudden and quick, which is a hazard. The pool area are very small for a big hotel.
Marlyn, 5-night trip
Verified Expedia guest review

4/10 Fair

I would never visit again this property and place.
Kevin, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Roberto, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Roberto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

You feel like you home ,love you guys for your great services
Patrice, 2-night trip
Verified Expedia guest review

4/10 Fair

JHON FRANCIS, 2-night trip
Verified Hotels.com guest review

6/10 Good

The room is the best I have ever had with the huge window taking up the whole wall facing the ocean. Huge room stunning view . The all inclusive food was not worth it For me, lots of people lots of kids not a lot of room to sit kind of hot not that clean. But still a cool place to stay . Beach in front was awesome and swimable. Not one vendor bothered me. It was worth my money. Next to mall and tons of food.
sarah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Coming from USA, Virginia.. THIS IS AN IDEAL STAY HOTEL!! Perfect!!
Josie-Elise, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

The property was nice and the staff was very friendly and helpful. Drawbacks were no washcloths or hot water. The water for the shower was lukewarm. The pool was very nice.
Isabell, 6-night trip
Verified Expedia guest review

2/10 Poor

this is by far the worst hotel I ever ever been in my life! I regret paying for it! The breakfast was horrible. The whole restaurant was extremely dirty.
Furtuna, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Laura, 11-night trip
Verified Orbitz guest review

6/10 Good

Personal us very friendly and helpful We had a superior suite overlooking the ocean, very big but not much storage space for arranging ours clothes
Patricia Alejandra, 7-night romance trip
Verified Expedia guest review

4/10 Fair

if i were guessing, it felt like what dubai was like 300 years ago..... there are a lot better options.
John, 2-night family trip
Verified Expedia guest review

2/10 Poor

Worst Customer Service Ever! Had a booking error that was supposed to be for 3 but was mistakenly booked for just 1. After sitting on the phone with Expedia for over an hour, Expedia after several attempts to contact the hotel to correct the error could not get them to pick up the phone, or respond to emails. This all while we are literally standing in front of the receptionist at the front desk. After the unsuccessful attempts by Expedia, they stated we had to handle directly with the hotel staff. The staff including manager said it was not their fault that the error happened and we had to pay extra for the 2 additional people, no problem. Well we asked how much it was, and turns out it was the same price to get an additional room. So, we decided to just book the extra room. The receptionist stopped to no end to try and convince us to just pay extra to have the 2 additional persons added to the original booking, but if it’s the same price for an extra room why not book the extra room? After finally getting the extra room paid for, we were given the keys. We get the the original booked room, there were 3 king beds…. As if the original booking was actually for 3 people. Continue to the second booked room, key doesn’t work.We go down stairs to make manager aware that the key does not work, she gives us a manual key,that key doesn’t work.Get a new room,then that key didn’t work. Not enough characters to explain rest,but didn’t check in officially until 7:30pm.Terrible experience
cameron, 5-night trip with friends
Verified Expedia guest review

6/10 Good

A Very Nice Hotel
It was nice and clean andnthe service was on point
Cordell, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Not what I expected but ok
sandy, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Lino, 1-night trip
Verified Expedia guest review

8/10 Very Good

Quit
ADRIAN, 3-night trip with friends
Verified Expedia guest review