el hotel necesita una modernización, se fue la luz varias veces.
Pero el personal fue muy amable y muy profesional
JORGE
JORGE、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年7月27日
When we arrived there they had over booked and did not have a room available for us. Although we booked 1 month in advance. Their general manager was not apologetic. Seemed like they had an event and they gave our rooms to some dignitaries.
Ameesh
Ameesh、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年7月27日
When we arrived they did not have a room for us. Seemed like they had an event and they overbooked. Attitude of general manager was poor. Christina was nice.
Ameesh
Ameesh、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年7月20日
We have 4 rooms booked 2 months ahead. Upon arrival after a long day of safari they said they did not have our booking. They actually had given away our rooms! We waited 2 hours to argue that we have a booking. We had very tired children falling asleep as it was 11pm now. Hotel then finally admitted we have booking and placed in snothe substandard hotel. It was a horrible experience. Never again. Do not recommend. They never offered us an apology or compensation. Not even a drink for the kids! Lied to us said we were sent an email about a change in reservation??? Horrible experience!
AMIT
AMIT、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2021年5月19日
That’s a no for me
There were roaches in my room. The wooden door to the room had multiple holes in it that allowed bugs to enter the room. The mosquito net was dirty. The food was below average. They bar didn’t have all necessary ingredients to make the drinks on their cocktail menu and the restaurant didn’t have all things listed on the menu available. The staff however were very friendly and helpful.
ONEKA
ONEKA、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年11月23日
Nice bar, restaurant and manicured grounds. Beautiful views of Mount Kilimanjaro. Pool was nice.
宿泊されたお客様
1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年10月8日
Christopher
Christopher、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年2月10日
Ensemble correct. Vue superbe !
Hôtel très correct. Jardins et allées impeccables, avec vue splendide sur le Kilimandjaro ! Logements corrects, un peu bruyants si vous avez du monde au dessus.
Christophe
Christophe、1 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年7月30日
Nice hotel before climbing Kili
Just stayed here a night before the climb, it was very nice, I would recommend.
Zac
Zac、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017年8月30日
Was not as described on Expedia. Certainly not even close to being a luxury hotel. More like a rustic camping hotel. Also in the middle of nowhere - impossible to walk to anything. So very boring.
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017年3月4日
Below Average Hotel
Front desk noted loudly we were expedia guests gave us a room next to noisy laundry and bar. Offered to change but not to a room with mountain view and extra bed as noted on our room reservation expedia print out. Mgr. lied and said no roooms had mountain views clearly untrue. Convenient lie because Hotel was full. Hotel should refund one of two nights for dishonesty and treating expedia guests as inferior. Below average stay nothing special housekeeping did not clean room or make bed for 2nd night even though make up room sign was left by us on exterior door knob.
宿泊されたお客様
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017年1月27日
Oasis just outside Moshi
Lovely place to stay when doing business in Moshi. Staff is helpful and food is quite good. Rooms are large. Bed was very firm, but ok. Gardens are beautiful.