It was truly great experience to stay this hotel located in Beaconsfield. It was my second time, as my first time, the room was so clean and quiet. And the services of all staffs were excellent, which should not be expected when staying at any 4 stars hotels in London.
A good stay and staff were great and accommodating. Our room was in a good condition and modern, however the communal areas of the hotel could do with a deep clean. Lots of small bits of rubbish, small broken plastic bits and hair on the carpets. Breakfast has a wide variety of foods on offer, but more staff are needed at busy times to clear tables. Unfortunately, spa treatments were not available when we arrived so we will definitely book in advance the next time. Would stay again as our room was lovely.
Hayley
Hayley、2 泊旅行
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2/10 (不満)
2024年12月23日
Room
The room was really dusty with cobwebs the phone wasn’t working properly and I ordered breakfast for 8:30 and it didn’t come till 10:30 after I called
Andray
Andray、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月22日
Good spa hotel
Good, commercial-grade gym, spa and great breakfast.
宿泊されたお客様
1 泊の出張
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4/10 (まあまあ)
2024年12月22日
The Christmas tree in the reception was beautiful. Unfortunately the bar shut at 11.00 due to some cleaning? The room was freezing cold! There was a small heater provided but could not keep that on as it dried up the air 😞. Compared to other hotels I have stayed in the family room was very small. Was very disappointed as felt short changed and did not get valuable for money 😞
Bhakti
Bhakti、1 泊の友人との旅行
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6/10 (良い)
2024年12月17日
Average
Average stay. The most helpful and welcoming member of staff was the chap cleaning in the spa area. A thank you for taking the time to give me directions.
宿泊されたお客様
1 泊の出張
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8/10 (とても良い)
2024年12月6日
Ellena
Ellena、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月5日
Joseph
Joseph、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月4日
Rachael
Rachael、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月1日
A little tired but very nice stay
It’s a little tired in quite a few areas but the staff are lovely, the place is clean and the bed is comfortable. Swimming pool is a good temperature which is oddly uncommon (they’re usually bloody freezing!). Shower in room is so good I struggled to come out of it!!
Sara
Sara、1 泊旅行
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8/10 (とても良い)
2024年11月29日
Un employé a utilisé la même pince pour réorganiser les différents plats végétariens comme non végétariens lors du petit-déjeuner... vraiment incroyable je n'avais jamais vu cela auparavant... et quand j'ai fait la remarque il n'était pas content et m'a demandé si je n'avais rien d'autre à faire... bref tout est bien sauf qu'il faut se méfier de l'employé indélicat lors du petit-déjeuner :)
Ahmed
Ahmed、5 泊の出張
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10/10 (最高に素晴らしい)
2024年11月17日
Nishan bose
Nishan bose、1 泊旅行
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6/10 (良い)
2024年11月17日
Shower was blocked and flooded the bathroom twice in two days.
Darren
Darren、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月15日
MICHAEL
MICHAEL、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月10日
Ciaran
Ciaran、1 泊旅行
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4/10 (まあまあ)
2024年11月10日
Our stay
The hotel was nice however the facilities were far too busy to be used by the guests and Our room 245 smelt like sewage which as times was unbearable. There as no option to have dinner as this again was full. We did have a massage which was very nice .
Loren
Loren、1 泊旅行
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8/10 (とても良い)
2024年11月6日
LIANNE
LIANNE、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月4日
Lovely overnight stay whilst touring around Colne Valley locations. Our room was newly refurbished and immaculate. The staff are very friendly and attentive. Spa facilities are fantastic. Definitely recommend staying here, and would return.