HORRIBLE experience! The wrong night was booked by either Hotels.com or the hotel, the night reserved was prior to when we even arrived in Mexico. They refused to work with us, or give a refund. The only thing the offered us was paying full price for a new room that was 3x as much as the room we had booked. My partner and I were traveling for my birthday and our anniversary, so this was a huge disappointment and completely threw a wrench in our plans. Very disappointing and will certainly never be booking here again.
Emma
Emma、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月3日
Spectacular views...!
We stayed in one of the Tree houses and it was AMAZING. The best views ever. The staff was very friendly and attentive. The accommodations here is the best I've seen to date and I recently stayed at a 5 Diamond Hotel... Couples will love this place.
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月17日
Stayed 4 nights/5 days here and loved our time! So many positives. We had the master suite plus - the room was massive and the views incredible. Super comfortable bed and pillows. The property is gorgeous and so well maintained… a true oasis. We loved lounging by the pool or in the hammock by the dock. All the staff were so friendly and polite. The cocktails are delicious!! Breakfast is included and was our favorite part of the day! Lunch menu was great too - fish ceviche our favorite. However, the dinner options were just ok, I think more simple or Mexican forward dishes would be better. We also booked couples massages on the treehouse terrace and it was amazing.
Only con we have to mention would be to be careful if you have a serious allergy. My husband is severely allergic to nuts and although we mentioned this upon check in and told the servers every time we ordered, it took a few days for them to understand it seemed. We were sent out a peanut chili/hot sauce quite a few times, peanut butter at breakfast etc.
Also we do not recommend the stuffed mushrooms…. maybe the worst dish we have ever ordered 😅 everything else was great though!!!
Carly
Carly、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Rebecca
Rebecca、5 泊旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Paradise
The most amazing place we have ever stayed. My only disappointment is that we didn’t stay longer! Worth every peso!
Jill
Jill、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月13日
Me gustó la atención, servicio y el lugar es excelente
Ruben
Ruben、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月29日
Daniel
Daniel、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月29日
Property absolutely gorgeous, staff was kind, friendly, knowledgable, helpful. Catalina was an absolute highlight and amazing. Food was horrible, as well as drinks. Wonderful place to stay for everything besides dining.
Kelly
Kelly、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月26日
Our stay at Villa Lala was spectacular. The views of the ocean were beautiful beyond words. The gardens were landscaped perfectly and the photos could never do it justice. The staff was very kind, special shout out to Catalina who made our stay extra special. We will absolutely be back.
Jacquelyn
Jacquelyn、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月23日
Where do I start… this Villa is beautiful. Everything about it displays all the energy time and love put into it. The landscape the water streams. I was in awe. I felt like a fairy in the garden area. Perfect honeymoon, baby moon or just anytime. The rooms were impressive the architecture that went into this every detail. It was clean the shower was clean. I’m picky about walking barefoot at hotels. But this playa was an exception it’s clean! All the shower bath and restrooms are open. That might be a problem for a modest person. It did not bother me at all. You are situated on a mountain cliff overlooking the bay. The sunrise and sunsets are magical. It’s pretty quiet other than the taxi boats coming in and out. I recommend this place you will not regret this.
maria
maria、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月16日
Es un lugar muy bonito, pero su personal lo hace cálido y acogedor; fueron muy amables y atentas en todo momento. La comida es deliciosa, tiene un toque y sazón único. Helen nos dio un recorrido por la propiedad y como plus cuentan con varios venues para cenas, lo cual lo hace verdaderamente único y especial ya que no hay cobro extra por estas áreas que son un poco más privadas únicamente hay que reservar. La habitación fue una suite garden y está demasiado cómoda y me gustó que se puede entrar por la puerta principal pero también por la puerta que da al jardín.
Laura
Laura、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
Hermoso
Macaria
Macaria、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月9日
Literally a paradise . Very private and secluded , well kept , beautifully designed , excellent staff , wonderful views everywhere you look.
We look fwd to returning again .
Troy Dominique
Troy Dominique、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月4日
Villa Lala was the perfect place for a honeymoon. Our only regret was that we didn’t stay there for more nights. The treehouse rooms are incredible. The staff was all very friendly. All of the food we had was the best we’ve ever had in Mexico. The pictures do not do this place justice. If you’re considering booking this for your honeymoon, it is absolutely worth it.
Aaron
Aaron、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月2日
.
Gustavo
Gustavo、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月26日
Jessica
Jessica、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月23日
This was the best experience I can say we have ever had.. loved it so much!!
JESSICA
JESSICA、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月18日
Love love love this place. I’d go live there if I could
Randy
Randy、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月15日
Jennifer
Jennifer、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月13日
Beautiful 😍
April
April、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月13日
Thank you Villa Lala
what an experience !!
first time in years it was me and my wife alone without the kids and we couldnt pick a better Hotel!!
amazing rooms, great staff and great location
we loved it
Lenny
Lenny、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
Absolutely beautiful villa with very friendly staff!