Not impressed with the response to our complaint Arrived at 10.30 to totally unacceptable noise from a disco which we were told would finish at 12.30 Gave no indication previously that a party was booked There was no way we could put up with the noise for 2 hours It was deafening!! !So loud it was impossible to even hear the television At that point we decided there was no way we could hope to sleep until who knows when. We decided to leave at that point There was no one to speak to by then to complain to.Have asked for a refund but have had less than a positive response to our complaint from management Our advice to anyone thinking of going to this hotel at the weekend would be to check there are no parties booked if you hope to have a decent nights sleep
Alice
Alice、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
Anne
Anne、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月27日
Nightmare !!!!!
The room was clean and no problems there but for anyone looking to make a booking make sure there’s no party there as it was really loud until 1 am then fighting in the hallways ….. hardly slept so wouldn’t use this place again for that reason.
Matthew
Matthew、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
michael
michael、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
We only spent one night but everything was fine. Would stay there again.
Anne
Anne、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月5日
Hotel and restaurant were very nice and staff were great however, the loud music went on until around 2.30am and very little around the area.
Sean
Sean、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月3日
Anthony
Anthony、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月3日
Staff very friendly and helpful
Food amazing
Rooms divine
Pamela
Pamela、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月31日
Excellent hotel friendly staff room was nice and clean enjoyed our stay
Maggie
Maggie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月9日
Room was jumping until 2am.
John
John、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月5日
John
John、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月4日
Decent hotel for the price
James
James、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月2日
Staff made it so relaxed
We arrived early for our stay the staff were lovely the man at the desk made us feel very relaxed and welcome the housekeeper on duty was an absolute gem she got our room done for us way in advance with no complaint just a lovely smile and so happy to help us with our stay I will definitely be back as we never got the chance to try the restaurant which looks amazing my sister and brother in law who also booked rooms as we had a wedding to go to did have food and told us it was exceptional loved the staff loved the room made our experience relaxed and welcome